About Us

About Queensland Health

Queensland Health is a dynamic organisation committed to providing a range of services aimed at achieving good health and well-being for all Queenslanders. Through a network of 17 Hospital and Health Services and the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.

Contact Us

For health emergencies call 000

For health information, advice or referral services, call 13HEALTH (13 43 25 84) 24 hours 7 days a week

Contact a public health care facility (hospital, health care centre etc)
Contact a Hospital and Health Board or Service
Contact the Department of Health

Blueprint for better healthcare in Queensland

The Blueprint for better healthcare in Queensland outlines structural and cultural improvements to establish Queensland as the leader in Australian healthcare. Read more...

Our mission

Quality healthcare that Queenslanders value.

Our purpose

To provide leadership and direction for the public health system, and create an environment that encourages innovation and improvement in the delivery of health services.

Our values

Caring for people
We will show due regard for the contribution and diversity of all staff and treat all patients and consumers, carers and their families with professionalism and respect.

Leadership
We will exercise leadership in the delivery of health services and in the broader health system by communicating vision, aligning strategy with delivering outcomes, taking responsibility, supporting appropriate governance and demonstrating commitment and consideration for people.

Partnership
Working collaboratively and respectfully with other service providers and partners is fundamental to our success.

Accountability, efficiency and effectiveness
We will measure and communicate our performance to the community and governments. We will use this information to inform ways to improve our services and manage public resources effectively, efficiently and economically.

Innovation
We value creativity. We are open to new ideas and different approaches and seek to continually improve our services through our contributions to, and support of, evidence, innovation and research.

Our government objectives

We recognise that Queenslanders trust us to act in their interests at all times. To fulfil our mission and sustain this trust we will contribute directly to achieving four of the five Queensland Government objectives for the community:

lower the cost of living
invest in better infrastructure and use better planning
revitalise frontline services
restore accountability in government

Our strategic outcomes

Queensland Health's strategic outcomes for the health system and health services are:

Health system

Queenslanders live longer, healthier and more independent lives.
Health equity is improving.
Queenslanders have confidence that their health system responds well to their needs.
The health system is affordable, sustainable, and continually improving.

Health service

Health services emphasise keeping people well, and avoiding unnecessary hospitalisations.
Access to services is easier and faster, especially for those with higher health needs or living in rural or regional communities.
Services are innovative, safe and effective, and designed around those who use them.
Health service delivery is supported by high quality corporate and clinical governance and management.
Public investment in health is targeted to ensure the best possible use of available resources.

To find out more, read the Queensland Health Strategic Plan 2012-2016 (PDF 353kB)