Finding your way through the system

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Who can help me if I have special health concerns?

Feature image of person exercising IN AN EMERGENCY ALWAYS CALL 000

Your general practitioner (GP) or family doctor will help you to manage your health
If you have a health concern but it's not an emergency, you can phone 13 HEALTH (13 43 25 84) 24 hours a day, 7 days a week for help.

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Your GP may recommend that you visit a specialist medical practitioner or other health service provider.

You may find it helpful to bring along information on:

Background medical history, and information on current allergies, illnesses and emotional concerns
Exact details about your medicines, vitamins, creams, injections, and any other treatments
Other doctors or health service providers currently involved in your care
Referral letters, reports, test results
Goals for your health and any questions you might have about your health and wellbeing
Allergies or sensitivities to medication, food or other substances
New or recent changes in any conditions you have, including new treatments or medicines
Information you may keep to monitor your condition at home, such as blood pressure or blood glucose levels
Special needs you may have relating to your culture, language, and social or legal issues important to your care
Exercise, diet, smoking, alcohol intake and any other lifestyle factors
Details including your current address, contact numbers, Medicare card and any pension cards, private health insurance cards or concession cards you may hold
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Health Quality and Complaints Commission