The initial referral process is a relatively simple one, being a telephone call or email to CliPSS. Referrals can be received from any member of Queensland Health's Senior Executive Service or by self-referral.
Following preliminary discussions with the referring party as to the appropriateness of the matter for a CliPSS assessment (ie not excluded under CliPSS Terms of Reference ), the following Intake Process can commence:
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The Director and/or Assistant Director will conduct an intake interview with the referring party to obtain details of the clinical performance concerns and the risk management strategies undertaken.
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A formal CliPSS Case Description document will be prepared which includes a summary of clinical performance concerns as described by the referring party.
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The referring party will be asked to confirm that the clinical performance issues have been presented to and discussed with the practitioner concerned. This will also provide an opportunity for the referring party to discuss the CliPSS process with the clinician.
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As CliPSS is a voluntary process, the practitioner must provide his/her consent. A meeting will be arranged with CliPSS staff to fully brief the practitioner and the referring party about the CliPSS assessment processes.
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Should the
practitioner consent, the CliPSS Quality Assurance Committee will consider if the matter is appropriate for a full performance assessment. Once the Commitee commissions the performance assessment, the assessment process commences.
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Should the practitioner
decline to consent, the matter will be referred back to the district/department to manage using alternative pathways such as formal HR processes or investigation.
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