This material explains the rights and responsibilities of Patients using Queensland's public health service. It tells patients what to expect from a visit to their health service. It also lets patients know how they can help staff provide quality health care services that are safe, efficient, effective and respect their rights.
For more information on steps patients can take to improve their health care, please see the resource '10 Tips for Safer Health Care: what everyone needs to know'

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The booklet and brochure are now available from the SDS Library. Normal purchasing procedures apply. For more information, contact SDS on 3118 6900.