Electronic referrals solution

What do electronic referrals mean for patients?

• Improved patient care as the electronic referral will allow faster, more reliable and consistent information exchanges between health providers.
• Improved consistency and security of information.
• Increased visibility of private and public health care options at Queensland Health facilities. 
    

What do electronic referrals mean for GPs?

• Access to an electronic, standardised template that can be installed directly into the practice management system.
• Existing messaging agent can be used to securely transmit completed referrals.
• Less time to complete due to the referral being automatically populated from GP records.
• Improved visibility of private and public health care options to offer patients.
   

What do electronic referrals mean for Queensland Health clinicians and supporting staff?

• Ability to receive and view referrals electronically.
• Increased compliance to the minimum referral information, resulting in quicker and more enhanced decision making.
• Increased effectiveness and efficiency of categorising and triaging referrals.
  

“...There are benefits for General Practice and flow on benefits for patients in sending electronic referrals to Queensland Health Outpatient Departments... Benefits are savings in staff time; current list of specialists and clinics accepting referrals; and the use of software templates.”
Dr Peter Adkins, General Practitioner, Birkdale Medical Centre
 

Electronic referrals and the patient journey

The stages of the patient journey the electronic referral is delivering benefits in are highlighted below in yellow.

Read more about the patient journey  |  Back to eHealth solutions