Frequently asked questions
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How will the Queensland Health eHealth Program help me?
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- For patients - The Queensland Health eHealth Program is delivering electronic solutions which are improving health care. You will have better access to specialist care services, your waiting times will be reduced and you won't have to make as many trips to see your health care providers.
- For Queensland Health clinicians and supporting staff - You will have access to more complete and accurate patient histories, thereby improving safety and reducing the likelihood of adverse events due to allergies and drug reactions and unnecessary duplication of tests.
- For non-Queensland Health health care practitioners - Better information management will allow for improved sharing of information within Queensland Health and to external care providers — supporting greater collaboration and new models of care. It will provide you with access to more complete and accurate patient information, improving safety and reducing the likelihood of adverse events due to allergies and drug reactions.
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How were the Queensland Health eHealth solutions chosen?
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- Queensland Health will need to undertake this journey incrementally to achieve results and provide benefits to the business. Following extensive consultation with Queensland Health stakeholders, the eHealth priority areas have been agreed upon. These priorities will be the focus of the eHealth Program of work over the next few years:
- enterprise discharge summary
- order entry
- results reporting
- electronic clinical notes
- medication management
- enterprise scheduling
- patient administration system.
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Who is funding the Queensland Health eHealth Program and how much?
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What is eMR, ieMR and PCEHR?
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- eMR - An electronic Medical Record (eMR) is a system that manages clinical information for your health care and treatment via a computer. It replaces many of the paper forms existing in the paper medical record and makes the information available in a secure way to clinicians from more than one location.
- ieMR - Queensland Health’s integrated electronic Medical Record (ieMR) Program will provide Queensland Health an eMR solution which allows your health care information to be collected and shared across hospitals, community health centres, general practitioners and specialist services across the state. The vision of Queensland Health’s ieMR Program is to enable a patient-centric focus to health care delivery across a networked model of care.
- PCEHR - The National eHealth Transition Authority’s (NeHTA) Personally Controlled Electronic Health Record (PCEHR) System allows both you and your healthcare providers access to a single view of your health care information. The NeHTA was established by the Australian, State and Territory governments to develop better ways of electronically collecting and securely exchanging health information. For more information about the PCEHR, please visit: http://www.nehta.gov.au/ehealth-implementation/what-is-a-pcher.
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Who has access to the information contained in the Queensland Health eHealth Program electronic medical record
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- The Queensland Health eHealth Program eMR will only be accessible by authorised Queensland Health clinicians and supporting staff.
- You will not have access to your medical records, however, under the Right to Information Act 2009, and the Information Privacy Act 2009, you can request permission to view your records.
- Information for general practitioners will continue to be communicated to and from general practitioners using referrals and discharge summaries.
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Will Queensland Health eHealth systems be available at all Queensland Health facilities?
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- The Queensland Health eHealth Program electronic systems are only available at Queensland Health facilities. Availability of specific systems will be relative to the Queensland Health facility and its needs.
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How do I stay informed about eHealth?
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- For patients - For regular Queensland Health eHealth Program updates, email eHealth-Team@health.qld.gov.au.
- For Queensland Health clinicians and supporting staff - Members of the eHealth team are available to speak to your group or at your meetings about the eHealth Program. You can also request to be added to the quarterly eHealth Stakeholder newsletter distribution list by emailing eHealth-Team@health.qld.gov.au.
- For non-Queensland Health health care practitioners - To find out how you can become involved in the Queensland Health eHealth Program, email eHealth-Team@health.qld.gov.au.
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