Consumer participation in our health district has been active for some time. We have worked with Health Consumers Queensland, Gold Coast Medicare Local, our Consumer Advisory group and the previous Health Community Council to develop a new framework that will further guide us in:
The key to this strategy is community and stakeholder involvement, collaboration and unity in the desire to make a difference in our public health system.
You can play a part in improving our public health system on the Gold Coast. Our exisiting community and consumer engagement program is being expanded to ensure the inclusion of all community sectors in our region.
Our current Consumer Advisory Group (CAG), has a large impact and level of involvement with Gold Coast Health. Our CAG members are influencing decisions on Divisional Management Committees, working groups, special projects and in our capital works program.
Gold Coast Health needs input and suggestions from the people who use or may use our service. We take this input to influence what we do and how we do it. There are two ways that you can participate:
Join our Consumer Advisory Group - The Consumer Advisory Group (CAG) is made up of people like you who have some prior experience / knowledge of our service. They contribute in one-off or ongoing roles, by bringing their past experience as a health consumer to our service planning and evaluation groups. You could be involved in hospital visits for feedback and/or special projects where we need health consumers input.
Coming soon "Gold Coast Health community of interest" - An online community engagement space for past patients to stay in contact with their health service after discharge. Choose ongoing 'whats new' news or specific information to stay up-to-date. Benefits include better two way communication options, health service and access information and health consumer interaction with your health service.
We would like to thank all the people that contributed to the Gold Coast Health Community and Consumer Engagement Strategy 2012-15. Board endorsement is expected by mid December. The strategy has had input from key stakeholders including:
Get Involved - Community Engagement at Gold Coast Health.
Email the Community Engagement Officer.