The aim of the Home and Community Care (HACC) Resource Unit is to utilise the team's expertise and resources to:
assist and support HACC service providers to provide high quality services to HACC clients Queensland wide
inform the wider Queensland community about the HACC Program.
Our role
The HACC Resource Unit is funded by the HACC Program to:
manage the Program's state-wide information strategy
provide a wide range of information, audio visual resources, support materials and services to help Queensland HACC service providers' meet the requirements of the HACC National Service Standards
The Unit has the dual roles of supporting HACC services in their workforce development and managing the HACC Program's statewide information strategy. As well as HACC funded service providers, its clients include Area HACC managers and other program staff, government departments, agencies and professionals in the fields of aged care and disability, and the general public. The unit is located in the Metro North Health Service District.
Our services include:
A specialist library - with resource assistance available from a qualified librarian who can match the appropriate resource to the service delivery or management problem. The Librarian can provide prompt, expert advice to borrowers and locate suitable resources.
Aboriginal and Torres Strait Islander service development and support - includes the provision of advice, assistance and support to HACC Aboriginal and Torres Strait Islander service providers in meeting National Service Standards and community engagement for cultural inclusion.
The HACC website - which publishes information aimed at both service providers and the general public including directories of HACC service providers throughout Queensland.
Information materials - about HACC services (brochures, posters, booklets and display units on loan) which are available free of charge, targeting generic, Indigenous and culturally and linguistically diverse audiences. The Reporter/Our Way, is a free newsletter for service providers and other professionals and is published quarterly.
Resources for sale - are audio visual materials produced by the unit on important issues such as strategic planning, manual handling, supportive supervision and dementia are published in a catalogue.
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