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Queensland Government
Link to Queensland Government (www.qld.gov.au)
 
Queensland Health
Services > Home and Community Care (HACC)

Information for Service Providers

 

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The role of Home and Community Care (HACC) service providers is to assist clients and their carers function to the best of their ability at home and in the community by providing support services appropriate to the clients needs.

Assistance and support is targeted at all HACC eligible clients in need of service providers, regardless of their ethnic background or language spoken.

There are a wide range of services to support independent living in the community. The Commonwealth Respite and Carelink Centre has explained the different community care services (packages and programs) available.

Service Agreements – from 1 July 2010
Organisations that commence an agreement from 1 July 2010, to deliver services, will need to enter into a Small Grants Agreement or a Service Agreement. The Service Agreement Package can be viewed at Service Agreements – from 1 July 2010 - Community Services (Queensland Government).

Programs

 

Resources

 

 

Publications

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Policies and guidelines

Policies and guidelines

Plans and strategies

Plans and Strategies

Further assistance

  • Carers Queensland
    Provides carer support, and group/telephone counselling for carers. Offices in Brisbane, Gold Coast, Toowoomba, Dalby, Maroochydore, Hervey Bay, Rockhampton, Mackay, Townsville and Cairns.
    Carer Information & Support Line and Carer Counselling Service: 
    Freecall: 1800 242 636.   
  • HACC Service providers:  HACC and Community Health allied health contacts state wide are found in the Service Directories.
  • Commonwealth Carelink:  national database has information about allied health services, including day therapy centres). 
  • Multicultural Affairs Queensland (MAQ):  can refer clients with a migrant or refugee background to the appropriate professional physical and/or mental health or social support agencies that specialize in this area.
    Phone:  13 13 04
    Fax: (07) 3224 5691
    Email: info
    Translating and Interpreting Service (TIS) phone: 13 14 50
  • Directory of Resources for Multicultural Health:

Go to Toptop of page



Related links

Commonwealth links

Education

 


Last Updated: 21 March 2012
Last Reviewed: 21 March 2012