Welcome to the Hospital and Health Service Service Agreements website
At the heart of the current health reforms in Queensland is a commitment to ongoing improvement in the performance of our health services and devolving decision making regarding the delivery of health services closer to the communities they serve.
As part of this reform program, the public health system in Queensland is now comprised of 17 Hospital and Health Services (HHS) and Queensland Health.
Hospital and Health Services
Public health services in Queensland are provided through 17 Hospital and Health Services (HHS). Hospital and Health Services are statutory bodies governed by a Hospital and Health Board. They are accountable to the local community and the Queensland Parliament.
Queensland Health is responsible for the overall management of the public health system, including overseeing the performance of Hospital and Health Services.
The Queensland Government is committed to strengthening performance and providing health services and programs that will better meet the needs of the community.
A service agreement is in place between Queensland Health and each Hospital and Health Service. This service agreement defines the outcomes that are to be met by the Hospital and Health Service and how its performance will be managed.
Hospital and Health Services Performance Framework
The Hospital and Health Services Performance Framework is part of the service agreement between Queensland Health and each HHS. It explains how Queensland Health monitors HHS performance and includes a protocol for managing concerns about performance when they arise.
Through this website you can access information on how the performance of public health and hospital services in Queensland is managed and view up-to-date and regular information on the activity and performance of Queensland’s reporting hospitals.