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Going Into Hospital

Going into hospital can be a stressful time for both patients and families. Knowing as much as possible beforehand can help ease the stress. This general information will help answer questions. Information about the actual hospital you will attend will be provided to you on admission.

The staff caring for you will happily answer any questions about the hospital routine, your medical condition or treatment.

Health care choices

What health care choices do I have?

Eligible Australian residents may choose to receive private or public hospital services. These can both be delivered by Queensland Health hospitals.

Public health care
If you choose to be a public patient, generally hospital services will be free to you. You may have to pay for some services such as dental services, television or telephone hire, spectacles and hearing aids, and some medicines.

Private health care
If you have private medical insurance you will need to provide these details on your admission. If you choose to be treated as a private patient, you must pay for all the costs of your care including hospital accommodation, medical and diagnostic services, and the services provided by your doctor and other medical specialists, such as anaesthetists. If your doctor is allowed to work at the hospital and agrees to treat you, you will be guaranteed the private doctor of your choice. Whilse private patients are treated in Queensland Health hospitals, a single room is not guaranteed. Very ill or infectious patients always have priority for single rooms.

What if I am from overseas?

Visitors from other countries that have signed special agreements with Australia can receive free emergency public hospital services. Phone Medicare on 132 011 for more information.

What rights do I have as a Queensland Health patient?

As a Queensland public hospital patient you have the right to:

be treated with respect, dignity and consideration for your age, gender, sexual preference, religion and culture a free interpreter

What are my responsibilities as a patient?

We want to make sure you get the best possible care from us. To help us do this please:

tell staff if you are taking any medicine, recreational drugs or natural remedies

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Last Updated: 12 July 2013
Last Reviewed: 12 July 2013