Hervey Bay Hospital

Queensland Health provides free public hospital emergency care across the state to people who are seriously injured or ill and need treatment.

This page tells you how busy a hospital emergency department (ED) is, and gives information on its performance. For further information about emergency departments and how to access emergency services visit ED Facts.

When a person arrives at an ED for treatment, a qualified triage nurse assesses how urgent their condition is and assigns a category according to the Australasian Triage Scale. There are five triage categories, where 1 is most urgent and 5 is least urgent.

The triage system ensures that people most in need of care are treated first. Patients are seen in order of medical priority and not in order of arrival.

• All attendances
• Children under 14

Daily emergency department information

Data relating to ambulance bypass and emergency department capacity was removed in February 2013, in accordance with the recommendations of the Metropolitan Emergency Department Access Initiative.

Monthly emergency department information for April 2013

Indicator	Category 1	Category 2	Category 3	Category 4	Category 5	Total
Number of attendances	13	314	1,132	1,494	223	3,176
Variation in number of attendances	-52%	-10%	+2%	-1%	-27%	-3%
Patients seen within clinically recommended times	100%	88%	81%	79%	87%	81%
Median waiting time to treatment (in minutes)	0	6	14	23	20	15
Patients who did not wait for treatment	0%	0%	1%	3%	5%	2%
Patients admitted to an inpatient bed	62%	49%	34%	10%	4%	22%
Admissions to hospital within four hours	25%	14%	20%	31%	33%	21%
National Emergency Access Target (NEAT)	54%	35%	57%	87%	96%	71%

Monthly emergency department information

Data relating to ambulance bypass and emergency department capacity was removed in February 2013, in accordance with the recommendations of the Metropolitan Emergency Department Access Initiative.

Monthly emergency department information for April 2013

Indicator	Percentage
Patients transferred off-stretcher within 30 minutes	84%

Monthly emergency department information for children under 14 for April 2013

Indicator	Category 1	Category 2	Category 3	Category 4	Category 5	Total
Number of attendances	0	34	204	369	34	641
Variation in number of attendances	-100%	-19%	-8%	-9%	-44%	-13%
Patients seen within clinically recommended times	-	91%	88%	81%	94%	84%
Median waiting time to treatment (in minutes)	-	6	14	21	12	16
Patients who did not wait for treatment	-	0%	0%	5%	0%	3%
Patients admitted to an inpatient bed	-	47%	22%	6%	3%	13%
Admissions to hospital within 4 hours	-	31%	34%	52%	0%	38%

All data is preliminary and subject to change. - indicates data not available or not applicable.
Source: Queensland Health Emergency Department Data Collection, except off-stretcher times sourced from Queensland Ambulance Service eARF Database and capacity status sourced fromQueensland Health Emergency Capacity Hospital Overview.