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The role of Queensland Health Multicultural Services is to lead and coordinate the implementation of the Queensland Health Strategic Plan for Multicultural Health 2007-2012 and to promote and support organisational cultural competency. The team forms part of the Health Coordination Services Directorate in the Division of the Chief Health Officer and is located in Herston, Brisbane.
The major responsibilities of the team include:
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Queensland Health Multicultural Services was established as the Queensland Health Multicultural Action Team in 2006 and has grown from an initial staff of three people to 11 permanent staff, and five temporary positions, working across interpreter services, strategy and engagement, and cross-cultural learning and development.
Two reviews were undertaken between 2002-2004 on the implementation of Queensland Health's multicultural policies. Both reviews found that improved implementation was required in a number of areas and a small team was funded to commence these improvements.
In 2007, the team conducted community and stakeholder consultation and developed a five-year strategic plan for multicultural health in Queensland.
The Queensland Health Strategic Plan for Multicultural Health 2007-2012 details the strategies to be implemented to improve the health and well-being of CALD communities in Queensland. Each year an annual implementation plan is developed, which builds on previous years' progress. Reports on the implementation of the strategy are provided to Multicultural Affairs Queensland on an annual basis.
Contact Multicultural Services
Queensland Health Multicultural Services
Division of the Chief Health Officer
Level 3, 15 Butterfield St
Herston Q 4006
PO Box 2368
Fortitude Valley Q 4006
www.health.qld.gov.au/multicultural
multicultural@health.qld.gov.au
Phone: (07) 3328 9873
Fax: (07) 3328 9115
