Queensland Government
Queensland Health
Queensland Government
Queensland Health
Multicultural Health > For the public > For health workers > Interpreting and translating > Policies, plans and strategies

multicultural workforce

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  Inclusive recruitment and retention resources

Queensland Health aims to build a skilled workforce that is representative of the Queensland community.  Activities which help to achieve this aim include:

 

Supporting Queensland Health policies

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Workplace support

Sharing stories about workplaces that have welcomed, supported and celebrated cultural diversity among staff can help build positive and productive workplaces throughout Queensland Health and beyond.  If you have a good story about a supportive work environment for cultural diversity, please let us know by emailing multicultural@health.qld.gov.au.  We look forward to showcasing your stories.

From time to time, problems can occur in any workplace.  Providing a working environment which is free from discrimination and harassment and where all employees are treated with courtesy, dignity and respect is an important component of building workforce diversity.  Queensland Health aims to eliminate discrimination in all employment practices based on irrelevant characteristics such as gender, culture or ethnic background.

The policies that support this commitment are located on the Human Resources Branch website.   Direct links to key policies are shown above.

The following steps are a summary of the options outlined in the Queensland Health Anti-Discrimination Policy.

  1. Discussion between the employee experiencing discrimination and their supervisor or line manager is recommended, particularly in the early stage of a problem.
  2. Contact a Workplace Equity and Harassment Officer (WEHO) who can provide information, support and guidance on resolving the problem. (Contact details for WEHO are available on the Queensland Health intranet.)
  3. If an employee considers that they have been discriminated against, they are entitled to lodge a grievance.
  4. If the grievance process has not resolved the problem, an employee may lodge a complaint with the Anti-Discrimination Commission Queensland.

Workplace Equity and Harassment Officers are available to support you in this process.

 

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Last Updated: 14 March 2012
Last Reviewed: 29 June 2010



What's new?

Queensland Health Guideline for multicultural policy implementation
A guideline to assist Hospital and Health Services and Queensland Health to implement the Queensland Multicultural Policy - A multicultural future for all of us effectively.

Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.

Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.

Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.

Death and hospitalisation rates by country of birth in Queensland
A series of reports which provides an analysis of deaths and hospitalisation rates among Queenslanders based on country of birth.

Cross Cultural Learning and Development Calendar 2012
A calendar which contains the dates for all Queensland Health cross cultural learning and development training courses for 2012.


Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?

It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.

Go to the Queensland Independent Complaint Agencies' website for more information.



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