Your feedback about the interpreting services provided by Queensland Health is welcomed.
Written or verbal/spoken feedback
You can provide your feedback in writing by downloading the feedback form and fax to your relevant Area Health Service. You can write your feedback in your preferred language. If this is a language other than English, Queensland Health will arrange to get this feedback translated.
You can also provide your feedback verbally/ by telephone. Feedback should be provided to the relevant Area Health Service Interpreter Quality Officer. Click here to see a map of the Area Health Services.
General Queensland Health complaints process
You also have access the general Queensland Health complaints process Click here
What will happen with the feedback you provide?
Your feedback will be considered by the Area Health Service Interpreter Quality Officers, who are responsible for monitoring the quality of interpreting services in each Area Health Service. They work with the Statewide Multicultural Health Program to introduce service improvements.