The Australian Charter of Health Care Rights states that patients have "a right to be informed about services, treatment, options and costs in a clear and open way".
Queensland Health encourages Health Service Districts and Divisions, and other health care organisations to tranlsate key health infomation into other languages to help facilitate patients clear understanding about health care services, treatments and options.
Register of health information translated by Queensland Health
The Queensland Health Translation Register is a record of the various health publications which have been translated by Queensland Health Corporate Divisions and Health Service Districts into languages other than English.
The register is maintained by Queensland Health Multicultural Services. To notify Queensland Health Multicultural Services of additions or corrections, please email firstname.lastname@example.org.
Health Care Providers' Handbook on Sikh Patients
A quick-reference tool for health workers to use when caring for Sikh patients. The handbook aims to help health workers understand the religious beliefs and practices of Sikhs that can affect health care.
Health Care Providers' Handbook on Hindu Patients
A quick-reference tool for health workers to use when caring for Hindu patients. The handbook aims to help health workers understand the religious beliefs and practices of Hindus that can affect health care.
Community profiles for health care providers
A series of 18 cultural profiles that aim to assist health care providers to better understand the health beliefs, pre-migration experiences, communication preferences and other aspects of their clients' culture.
Complaints about health or other services
Do you have concerns about a government or non-government health service or are you unhappy with the way an issue has been handled? Do you think you have been treated unfairly or are you concerned about a decision or action of a health professional?
It is ok to complain, and there are organisations that are independent of the government that can help you, free of charge.