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Deputy Premier and Minister for Health's award for best innovation
Winner: Townsville Health Service District and the Townsville General Practice Network
Reducing waiting lists for outpatients at The Townsville Hospital
Dr Andrew Johnson, Deputy Premier and Minister for Health Paul Lucas MP,
Gladys Tulloch, Dr Lesley Stainkey
Director-General’s award for best demonstration of Queensland Health values
Winner: Children’s Health Services
Deadly Ears Program— Queensland Health’s Statewide Aboriginal and Torres Strait Islander ear health program
Sarah Boyne, Director-General Michael Reid, Matthew Brown, Jillian Scholes,
Dr Chris Perry (Absent - Allen Stanley)
Director-General’s Encouragement Award
Winner: Sunshine Coast – Wide Bay Health Service District
Clinical coaching — game on
Director-General Michael Reid, Marjan Prinsloo, Janene Bramley,
Warren Street
Baxter Healthcare Award
Winner: Centre for Healthcare Improvement
Transforming care initiative
Stephen Thompson, Jane Stanfield
Winner: Mount Isa Health Service District
Growing our own: Growing our own is a recruitment and development pathway for novice to expert health practitioners to meet the ongoing challenge of recruiting and retaining nursing and allied health staff in the Mount Isa Health Service District. The initial focus is recruitment and selection of school based trainees, employed one day a week as assistants-in-nursing in clinical areas, while completing their Queensland Certificate of Education at secondary schools.
Michelle Garner, Director-General Michael Reid, Paul Stephenson
Runners up:
District Metro South Health Service District
Implementing an orthopaedic podiatry triage clinic to reduce orthopaedic foot and ankle waiting lists
Metro South Health Service District
Implementation of the Emergency Nurse Practitioner model at Redland Hospital
Winner: District Darling Downs - West Moreton Health Service District
Lean thinking and team leadership transforms client care: The strategy was established following a review and has resulted in a gradual change in workplace culture. It has improved and provided more time-efficient access to services, with a significant decrease in the waiting time for triage and assessment in all client groups. Increased occasions of service and better leadership by front-line staff has led to an increase in team vitality and staff satisfaction, and an overall improvement in workplace culture. These significant improvements have been made using existing resources.
Lisa Sandaver, Kate Keenan, Wendy Owen, Director-General Michael Reid,
Jacqui Hall, Sharon Schulte, Colleen Glenn
Runners up:
District Gold Coast Health Service District
CHARM - Relearning and maintaining our program
Cairns and Hinterland Health Service District
Audit can improve teamwork in the management of chronic disease care
Winner: Cairns and Hinterland Health Service District in partnership with Kidney Health Australia
Partnering for support: Building a consumer-driven renal support group: The main objectives of the consultation committee were to gain insight into social and educational issues affecting dialysis consumers and kidney transplant recipients. It devised a consumer-driven plan for engaging kidney consumers in social and educational activities. Partnerships were developed between consumers, hospital staff and non-government organisations to effectively use the resources available to each group. The consumer education forum aimed to promote interaction among kidney patients in a non-hospital setting, enhance kidney patients' knowledge of developments in renal treatment and ways of managing psychosocial issues, and engage kidney patients with strategies to develop sustainable consumer-driven programs.
Matty Hempstalk, Director-General Michael Reid, Beth Richardson,
Caroline Sommer, Dr Murty Mantha
Runners up:
District Gold Coast Health Service District
Embracing consumer participation!
Gold Coast Health Service District in partnership with the Division of the Chief Health Officer
Small talk: A universal approach to promote positive relationships between infants and parents
Winner: Children's Health Services
Deadly Ears Program - Queensland Health's statewide Aboriginal and Torres Strait Islander ear health program: This program aims to improve children's ear health, reduce the high rates of ear disease and address impacts of associated hearing loss in children. A central goal is to establish sustainable ear health programs in each community. The program works in nine rural and remote Indigenous communities across Queensland. It has working partnerships with Indigenous communities, health service districts, and other regional health and early education organisations. There is a concerted focus on embedding systems change. It targets key areas associated with prevention and management and has resulted in significant change.
Director-General Michael Reid, Jillian Scholes, Dr Chris Perry, Sarah Boyne,
Matthew Brown, Allen Stanley
Runners up:
South West Health Service District
Increasing medical services to Charleville's Aboriginal and Torres Strait Islander community
Metro South Health Service District
Improving community-based rehabilitation for Aboriginal and Torres Strait Islander Queenslanders with Acquired Brain Injury: Identification of key dimensions to enhance service suitability
Winner: Metro North Health Service District
A multidisciplinary approach to safe prescribing of enoxaparin: The project aims to develop, implement and sustain system changes to improve the safety of enoxaparin treatment at The Prince Charles Hospital. The project is a collaboration between the hospital's Pharmacy Department and Safety and Quality Unit. The range of interventions was trialled and implemented, initially in response to adverse events related to enoxaparin use in 2002 and 2003. Clinical practice is audited on a regular basis and there have been no adverse events related to inappropriate enoxaparin prescribing in the past two years.
Bonnie Tai, Dr Helen Ward, Director-General Michael Reid
Runners up
Darling Downs - West Moreton Health Service District
Rounding logs to improve patient-centred care
Townsville Health Service District
Fault analysis-patient safety when the machine goes 'bung'
Winner:Townsville Health Service District
Buttonhole cannulation: a novel technique for a regional Queensland renal service receives positive evaluations from patients and nurses: All nurses and patients involved were given a questionnaire about satisfaction with the outcomes of the buttonhole cannulation technique. Both nurses and patients reported that the technique increased the ease and decreased the discomfort associated with access cannulation. Patients indicated they overwhelmingly supported the procedure because there was less pain, they felt less anxious, and cannulation was quicker with fewer missed cannulations. Patients were especially pleased with improved cosmetic appearance, and indicated their willingness to become involved with self-care, including self-cannulation.
Joleen McArdle, Debra Moessinger, Jeenu Chacko,
Director-General Michael Reid, Mary Bonner, Vicki Hartig, Dr Wendy Smyth
Runners up:
Gold Coast Health Service District
Benchtop to bedside: Linking health data to inform patient outcomes
Darling Downs - West Moreton Health Service District
Venous thromboembolism prevention program
Winner: Townsville Health Service District and the Townsville General Practice Network
Reducing waiting lists for outpatients at The Townsville Hospital: The principal objective for The Townsville Hospital was to reduce the list of patients waiting to access specialist clinics. The secondary objective was to provide access to specialist clinics for people waiting for appointments for longer than two years. To achieve this, a clinical specific referral template was developed. The template has enhanced the quality of referral content, facilitated the safety and effectiveness of triaging, and ensured a maximum use of conservative management in the community before referral. Success of the process in reducing waiting times from eight to two years has given confidence to move forward in the referral reform agenda.
Director-General Michael Reid, Gladys Tulloch, Dr Lesley Stainkey,
Dr Andrew Johnson
Runners up:
Gold Coast Health Service District
Transformation of pathology ordering
Darling Downs - West Moreton Health Service District
Orthopaedic Physiotherapy Screening Clinic and multi-disciplinary service: Moving to better clinical practice
Winner: Division of the Chief Health Officer
Creating better food choices in health facilities: A Better Choice aimed to increase the range, number and availability of healthy food and drink choices, identify and promote available healthy choices, identify and reduce the availability and promotion of unhealthy choices, and ensure the availability of healthy choices after-hours. A Better Choice was evaluated according to the extent that Queensland Health facilities had implemented the strategy, and according to identification of enabling factors and barriers to its successful implementation. Significant progress has been made to achieving the key requirement. Most facilities reported implementation of more than half the requirements, with 25 per cent reporting full compliance.
Denise Cruickshank, Dr Merrilyn Banks, Director-General Michael Reid,
Laurel Evans, Dr Amanda Lee, Jane Baxter
Runners up
Division of the Chief Health Officer
Reducing diverse communities' chronic disease risk through partnership approaches to physical activity
Division of the Chief Health Officer, in partnership with Ethnic Communities Council of Queensland
How to make mainstream messages accessible and understood by culturally diverse communities - chronic disease prevention and self-management and the national Measure Up campaign
Winner: Metro South Health Service District
Courage at the forefront: Impact of leadership on culture: This initiative implemented an evidence-based quality program to unite nursing services, improve nursing retention rates, recruitment and nursing culture, focussing on patient outcomes. It developed an organisational structure which entrenched the characteristics of a "Magnet facility", including high-quality patient care, clinical autonomy and responsibility, participatory decision-making, strong nursing leadership, high-level clinical participation in decision-making, two-way staff communication, community involvement, opportunity for professional development, resource efficiency, and high job satisfaction and nursing culture. It highlights how a structured program has been used by the Princess Alexandra Hospital to achieve these results.
Director-General Michael Reid, Dr Richard Ashby, Veronica Casey
Runners up:
Townsville Health Service District
Consumer Companion Program
Metro South Health Service District
There are no silver bullets…only lots of jigsaw pieces - A strategic approach to cultural change
