This section relates to concerns about the professional performance of an individual doctor, nurse, or allied health professional, where the concern does not amount to an allegation of a "Blameworthy Act" -
Staff who have concerns about the performance of any clinician should discuss their concerns with their own line manager, who in turn should ensure that the concerns are escalated according to the correct process of the local facility. For example, a nurse with a concern about a doctor should escalate the concern through the nursing management line, and be supported in discussing concerns with the Director of Medical Services (or Deputy, or Clinical Director).
Where the concern is about their own supervisor, the matter should be referred to the professional head of that profession: ie EDMS, DON or the Director of Allied Health, etc.
If the concern is about a professional head, this should be raised with the District CEO.
In circumstances where staff remain concerned, and are not satisfied that local processes have addressed the concern, they should contact their District CEO.
Where staff believe the matter presents a risk to the public, and they do not believe local measures are resolving the situation, they should consider reporting the matter directly to the relevant health professional registration board, for example the Queensland Nursing Council [QNC] or the Medical Board of Queensland.
For further information refer to: