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Patient harm or near misses are reported to the Patient Safety Centre, Centre for Healthcare Improvement.
The goal of clinical incident management is to prevent patient harm. It is an essential component of quality patient care and is achieved by having processes that:
A 'clinical incident' is any event of circumstance which has actually or could potentially lead to unintended and/or unncesessary mental or physical harm to a patient of a health service facility. Clinical Incidents include adverse events (harm caused) and near misses (no harm caused).
All clinical incidents should be reported promptly using the Queensland Health statewide clinical incident management information system - PRIME Clinical Incidents (CI). This applicaiton can be found on every Queensland Health desktop computer via the 'reporting concerns' icon.
The process for managing and reporting clinical incidents within Queensland Health is described in the Queensland Health Clinical Incident Management Implementation Standard.
Authorising Policy - Queensland Health Incident Management Policy
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| The following links are accessible to QH Staff Only: | |
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Process
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To report a clinical incident, please log the incident in the PRIME Clinical Incidents Reporting System. For assistance, email the PRIME Help Desk |
| Reminder: |
In the event a staff member was also injured you must report incidents and near misses to the local Occupational Health and Safety Unit. Clinical Incidents occurring at The Prince Charles Hospital should be |
Not Applicable.
Website: Patient Safety Centre
Website: PRIME Clinical Incident Resources (Staff Access Only)
Patient Safety Centre
| Phone: | (07) 3636 9727 (Business Hours) |
| Fax: | (07) 3636 9795 |
| Email: |
