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Queensland Government
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Queensland Health
Health Services > Princess Alexandra Hospital

Compliments and Complaints

At Princess Alexandra Hospital, we are keen to receive your feedback.  It assists us in improving our services both for you and for your community.  As a health care consumer, you have a right to provide feedback and have your concerns heard.

If you are happy about the care and services provided at Princess Alexandra Hospital or have a suggestion or complaint, please let us know.

Contact our Patient Liaison Office via:

  • Email:
PAH_PLO@health.qld.gov.au  
  • Post:
Patient Liaison Office
Princess Alexandra Hospital
Reply Paid 1629
Woolloongabba QLD 4102
  • Phone:
(07) 3176 5598

It will help us if you can provide you full name, contact details, the clinic/department that provided the service, and a full description of your experience.

Further resources

You also have the option of contacting the Health Quality and Complaints Commission.  The Commission is independent from Queensland Health and can be contacted by:

  • Phone:
(07) 3120 5999 or 1800 077 308
  • Email:
info@hqcc.qld.gov.au
  • Web:
www.hqcc.qld.gov.au

Your privacy

We take your privacy seriously.  It is important to note that there will be no record of your complaint attached to your medical chart.  All complaints are treated with the utmost confidentiality at all times.  Compliments will be forwarded to relevant staff and their supervisors.

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Last Updated: 25 March 2011
Last Reviewed: 25 March 2011