Transcultural Clinical Consultation Service
The Transcultural Clinical Consultation Service (TCCS) is a specialist mental health service provided by the Qld Transcultural Mental Health Centre to meet the needs of people from diverse cultural and linguistic backgrounds.
The TCCS is not an alternative to mainstream mental health services, but a specialist consultation service that works in partnership with mainstream mental health agencies and other service providers to ensure that services provided are comprehensive and culturally and linguistically appropriate.
The Depression & Chronic Disease Program also falls under the Transcultural Clinical Consultation Services. For more information on this program, click here.
Services provided by TCCS include......
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Free telephone consultation offering information about cultural, political or religious issues that can impact on assessment and treatment; advice on assessment or care plan formulation; advice on referral options or community support; and consultation on cross-cultural practice issues.
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Free consultation service with bilingual mental health or allied health professionals. TCCS has a large pool of bilingual staff available including psychiatrists, psychiatry registrars, psychologists, social workers, clinical nurses and experienced cultural consultants. They work in partnership with mainstream mental health services and other service providers to: clarify or confirm assessments or diagnoses; provide cultural consultation; assist in the development or review of individual care plans; clarify concepts of mental health problems with consumers and/or family members; and provide short-term intervention.
NOTE: Bilingual/bicultural health professionals are not accredited interpreters and are not available as interpreters.
How to refer to TCCS.......
Mental health professionals, community workers, consumers, carers or friends can contact the Intake Officer by phone to discuss available options and formulate appropriate interventions. The Intake Officer is available from 8.30am to 4.30pm Monday - Friday.
Contact: Ms Vivienne Braddock
Clinical Services Co-ordinator
Ph. (07) 3167-8333
Fax (07) 3167-8322
Email: tccs@health.qld.gov.au
How the TCCS can assist.......
Medical teams
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Provide culturally sensitive mental health assessment to assist with care planning and diagnostic issues.
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Formulate a culturally appropriate care plan that may increase compliance with treatment and improve rapport between the consumer and service provider.
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Provide case discussion opportunities and clarification of concerns when working with CALD consumers.
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Assist the team in undertaking a cultural formulation as outlined in DSM-IV (Appendix I).
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Work in partnership to provide short-term therapy.
Consumers
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Access a mental health consultant from their own cultural and/or language background.
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Gain more information about treatment and medication.
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Access mental health information in their own language.
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Access resources from the same cultural or language group.
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Access mental health and other relevant services.
Family members
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Access mental health information in their own language.
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Access mental health services and other relevant services.
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Clarify issues related to mental health problems.
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Improve understanding of medication and treatment processes.
We are here to work in partnership with you to provide the best possible care to consumers from diverse cultural and linguistic backgrounds.
We encourage you to call us.
For further information, contact:
Ms Vivienne Braddock
Clinical Services Co-ordinator
Ph. (07) 3167-8333
Fax (07) 3167-8322
Email: tccs@health.qld.gov.au
TCCS Downloads
Consent/Release of Information Form
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TCCS Consumer Handout
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Consumer Rights & Responsibilities
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| English | Khmer |
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