Transcultural Clinical Consultation Service
The Transcultural Clinical Consultation Service (TCCS) is a specialist mental health service provided by the Qld Transcultural Mental Health Centre to meet the needs of people from diverse cultural and linguistic backgrounds.
The TCCS is not an alternative to mainstream mental health services, but a specialist consultation service that works in partnership with mainstream mental health agencies and other service providers to ensure that services provided are comprehensive and culturally and linguistically appropriate.
Services provided by TCCS include......
- Free telephone consultation offering information about cultural, political or religious issues that can impact on assessment and treatment; advice on assessment or care plan formulation; advice on referral options or community support; and consultation on cross-cultural practice issues.
- Free consultation service through a group of sessional bilingual mental health or allied health professionals. This group includes psychiatrists, psychiatry registrars, psychologists, social workers, clinical nurses and experienced cultural consultants. They work in partnership with mainstream mental health services and other service providers to: clarify or confirm assessments or diagnoses; provide cultural consultation; assist in the development or review of individual care plans; clarify concepts of mental health problems with consumers and/or family members; and provide short-term co-therapy.
NOTE: Bilingual/bicultural health professionals are not accredited interpreters and are not available as interpreters.
How to refer to TCCS.......
Mental health professionals, community workers, consumers, carers or friends can contact the TCCS co-ordinator by phone for information and discussion.
The TCCS co-ordinator and referrers will then discuss available options and formulate appropriate interventions.
Contact: Ms Vivienne Braddock
Clinical Services Co-ordinator
Ph. (07) 3167-8333
Fax (07) 3167-8322
Email: tccs@health.qld.gov.au
How the TCCS can assist.......
Medical teams
- Provide culturally sensitive mental health assessment to assist with care planning and diagnostic issues.
- Formulate a culturally appropriate care plan that may increase compliance with treatment and improve rapport between the consumer and service provider.
- Provide case discussion opportunities and clarification of concerns when working with CALD consumers.
- Assist the team in undertaking a cultural formulation as outlined in DSM-IV (Appendix I).
- Work in partnership to provide short-term therapy.
Consumers
- Access a mental health consultant from their own cultural and/or language background.
- Gain more information about treatment and medication.
- Access mental health information in their own language.
- Access resources from the same cultural or language group.
- Access mental health and other relevant services.
Family members
- Access mental health information in their own language.
- Access mental health services and other relevant services.
- Clarify issues related to mental health problems.
- Improve understanding of medication and treatment processes.
TCCS Downloads
Consent/Release of Information Form
- Amharic
- Arabic
- Bosnian
- Chinese
- Croatian
- Dinka
- English
- Farsi
- Greek
- Hindi
- Indonesian
- Italian
- Japanese
- Khmer
- Persian
- Polish
- Samoan
- Serbian
- Spanish
- Tagalog
- Vietnamese
TCCS Consumer Handout
Handoutsavailable in:
- Amharic
- Arabic
- Bosnian
- Chinese
- Croatian
- Dinka
- English
- Farsi
- Greek
- Hindi
- Indonesian
- Italian
- Japanese
- Khmer
- Polish
- Samoan
- Serbian
- Spanish
- Tagalog
- Vietnamese
Consumer Rights & Responsibilities
The service operates from 8.30am to 4.30pm Monday - Friday.
We are here to work in partnership with you to provide the best possible care to consumers from diverse cultural and linguistic backgrounds.
We encourage you to call us.
For further information, contact:
Ms Vivienne Braddock
Clinical Services Co-ordinator
Ph. (07) 3167-8333
Fax (07) 3167-8322
Email: tccs@health.qld.gov.au
Other languages