Reports
Patient Safety Reports
Queensland Health Patient Safety: From Learning to Action 2012
This is the fifth edition of From learning to action. Queensland Health remains committed to transparently sharing information about clinical incidents and adverse events. This report is for all Queenslanders, but in particular for Queensland Health staff and community members interested in knowing what is being done to improve patient safety. It is also for anyone who wants to share in, and benefit from, what has been learnt since a comprehensive patient safety system was introduced into Queensland Health.
Queensland Health Patient Safety: From Learning to Action IV
This is the fourth edition of From Learning to Action. Queensland Health remains committed to transparently sharing information about adverse clinical events. This report is for all Queenslanders, but in particular, for Queensland Health staff and community members interested in knowing what is being done to improve patient safety. It is also for anyone who wants to share in, and benefit from what has been learnt since a comprehensive patient safety system was introduced into Queensland Health.
Queensland Health Patient Safety: From Learning to Action III
This is the third edition of "From Learning to Action". Queensland Health remains committed to transparency in sharing information about adverse clinical events. This report is therefore for all Queenslanders, but in particular, for the staff of Queensland Health and for members of the community who are interested in what Queensland Health is doing to improve patient safety. It is also for anyone who wants to share in, and benefit from, the things that we have learned as we have introduced a comprehensive Patient Safety System into Queensland Health.
Queensland Health Patient Safety: From Learning to Action II
This report is for all Queenslanders, but in particular, for the staff of Queensland Health and for members of the community who are interested in what Queensland Health is doing to improve patient safety. It is also for anyone who wants to share in and benefit from the things that we have learned as we have introduced a comprehensive patient safety system into Queensland Health.
Queensland Health Patient Safety: From Learning to Action II
Queensland Health is committed to being open and transparent to our patients and the community. We want to acknowledge that mistakes happen in health care and we want to learn from these mistakes and take action aimed at reducing the chance that they happen again. This report is part of that openness. Queensland Health believes that we won’t encourage reporting and learning if we focus on blame and scapegoats – the things that go wrong in health care are usually the result of things going wrong at many points of a causal pathway all contributing to a bad outcome. Queensland Health is taking a number of steps to ensure that we do learn from the incidents identified in this report, including the establishment of the Patient Safety Centre and the activities listed in section 4.
Patient Satisfaction Survey
2008/09 Surgical Patient Satisfaction Survey
The Surgical Patient Satisfaction Survey 2008-09 was conducted by the Office of Economic and Statistical Research on behalf of Queensland Health. The survey was conducted by telephone interview using computer assisted telephone interviewing (CATI) between September 2008 and April 2009.The objectives of the Surgical Patient Satisfaction Survey 2008-09 were to:
- provide estimates of overall patient satisfaction at a state-wide and health facility level;
- provide estimates of patient satisfaction across components of hospital care; and
- provide hospitals with data which can be used to measure and improve the delivery of health services.
2008/09 Surgical Patient Satisfaction Survey (PDF, 781KB)
2007/08 Medical Patient Satisfaction Survey
The Medical Patient Satisfaction Survey was conducted by the Office of the Government Statistician on behalf of Queensland Health. The survey was conducted by telephone interview using computer assisted telephone interviewing (CATI) between September 2007 and April 2008. The objectives of the Medical Patient Satisfaction Survey were to:
- provide estimates of overall patient satisfaction at a state-wide and health facility level;
- provide estimates of patient satisfaction across components of hospital care; and
- provide hospitals with data which can be used to measure and improve the delivery of health services.
2007/08 Patient Satisfaction Survey (PDF, 789KB)
Malnutrition Prevention
Project Report: Investigating practices related to malnutrition in Queensland Health facilities
Malnutrition is prevalent in Queensland Health hospitals and residential aged care facilities, and is related to significant adverse outcomes, including increased length of hospital stay and higher odds ratio of pressure ulcers. Currently in Australia there is a general lack of awareness and recognition of malnutrition. By not ensuring that systems are in place to identify, prevent and treat malnutrition, patients are at increased risk of developing complications, including pressure ulcers, and Queensland Health is at risk of litigation and increased treatment costs. This is the report from a quality improvement study undertaken by the Pressure Ulcer Prevention Collaborative between February and June, 2008 to investigate practices related to the identification, prevention and treatment of malnutrition in patients cared for in Queensland Health hospitals and aged care facilities.
