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Saturday 25 April 2009 Projects on improving Indigenous access to health care, a mobile women’s health service and The list of winners is: |
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Award for Excellence in Safety and Sustainability Winner: Improving Indigenous Access to the Inala Community Health Centre |
| By listening to the local people through focus groups and interviews, improving their service and working with other local services and community groups, Inala Community Health Centre has grown from 12 indigenous patients in 1994 to more than 3,500 registered patients and more than 1,200 indigenous doctor consultations every month. |
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Award for Excellence in Meeting Health Needs Winner: Pre-admission Clinics using Telehealth Technology |
| The improved use of technology at Toowoomba Hospital has enabled routine pre-admission consultations for surgical patients to be provided via a video link, saving patients a trip into the hospital, reducing Patient Transport Subsidy Scheme costs and increasing patient and clinician satisfaction with the service. |
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Award for Excellence in Improving the Health and Well-being of Queenslanders Winner: Queensland Health Interpreter Service |
| With language barriers resulting in adverse health outcomes including medication errors, failure to be given adequate diagnosis information and lower use of preventative strategies, the provision of interpreter services to patients not proficient in English was a clear winner. Queensland Health has had the biggest improvement in service delivery of any department, showing an 80% increase in the use of interpreters across the state in the first year of implementation. The Queensland Health Interpreter Service is now being viewed as a model for a whole of government interpreter service. |
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Award for Excellence in Service Delivery Winner: Putting ED Pathology Ordering under the Microscope |
| With significant and increasing demand on all hospital emergency departments, a review of pathology tests ordered in Gold Coast Emergency Departments has delivered an evidence-based approach to pathology testing, improved patient care and reduced pathology accounts. This successful program will be used as a template across the district and eventually across all of Queensland Health.
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Award for Excellence in Developing and Supporting Staff Winner: The Transforming Care Initiative – From Good to Great across the State |
| The Transforming Care initiative has reached a tipping point across Queensland health as more than 38 facilities learn about and implement this program to support staff in providing safe and reliable patient-centred care by identifying and sharing best practice. A major part of this program is a suite of “spread” strategies where information on new and successful programs is shared across a learning and innovation community of more than 450 staff. |
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Award for Excellence in Developing Beneficial Partnerships Winner: The Mobile Women’s Health Service |
| Lower participation rates in cervical screening for women in rural and remotes areas provided the impetus for the Mobile Women’s Health Service. Piloted in five areas in 1991, this successful program using Registered Nurse Pap Smear Providers has expanded to fifteen base locations with nurses working in partnership with indigenous women’s health workers and the Royal Flying Doctor Service Women’s GP Service. Two-yearly screening participation rates have increased from 55.6% in 2004/05 to 59% in 2006/07 thanks to this high quality service delivery model. |
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| Queensland Health Awards for Excellence are supported by Baxter Healthcare.
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| media enquiries to; Carolyn Varley A/Director Public Affairs 0417634044 |
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