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Link to Queensland Government (www.qld.gov.au)
 
Queensland Health
Health Services > Queensland Health Clinical and Statewide Services

Patient Accounts: Two Easy Payment Options

Option 1: Pay First   Option 2: Claim First

Make payment directly to QHPSS using any of the payment methods shown below, then take your receipted invoice to a Medicare office to claim your rebate.

If these services were provided whilst you were in hospital, a portion of the fee is claimable from Medicare, and the balance may be claimable from your private health insurer.

 

Detach the 'Payment Advice' from your account and send the top portion of the invoice to Medicare with your completed Medicare form.

Medicare will send you a cheque which you can then forward to QHPSS together with the Payment Advice, the bottom half of the Medicare statement of benefit and any additional amount due.

Patient Accounts: Payment Methods

Patients who have received an account for pathology tests may pay their accounts by:

Telephone   Fax

Call 1800 309 302 8:00am-5:00pm Monday to Friday (free call from any fixed line phone anywhere in Queensland), or (07) 3422 6051 for interstate patients (+61 7 3422 6051 outside Australia).

Please have the account number/s (located on the top right of the account) and credit card details handy before dialling.

Phone payments can be made using Visa, Mastercard and Bankcard.

 

Send to (07) 3422 6110 (outside Australia, send to +61 7 3422 6110).

Fax payments can be made using VISA, Mastercard and Bankcard.

 
Mail
Have you claimed from Medicare first?

No, I haven't claimed first
Detach the 'Payment Advice' on the bottom of your account and with your personal cheque, money order or credit card details, and post to:

Pathology Queensland Patient Accounts
Locked Bag 2
Mansfield BC Queensland 4122 Australia

 

Yes, I've claimed first
Please forward the bottom half of your Medicare statement of benefit together with the “Payment Advice” section of the account and Medicare cheque/s to:

Pathology Queensland Patient Accounts
Locked Bag 2
Mansfield BC Queensland 4122 Australia

Please note: If the account was from Northside Pathology, please ring 1800 309 302 or (07) 3422 6052 (+61 7 3422 6052 outside Australia).

Patient Accounts: Telephone Enquiries

Our account enquiry office is open from 8.00 am - 5.00 pm (Australian Eastern Standard Time) Monday to Friday, except public holidays. Please quote your invoice number/s in all enquiries.

Telephone

Commercial (Non-Patient) Accounts

Please make all payments payable to QHPSS.

Postal   Phone   Fax
Queensland Health Clinical and Statewide Services Finance Unit
Locked Bag 2
Mansfield BC Queensland 4122 Australia
  (07) 3422 6046
(outside Australia phone +61 7 3422 6046)
  (07) 3422 6110
(outside Australia phone +61 7 3422 6110)

Please note:


Last Updated: 20 March 2009
Last Reviewed: 20 March 2009