Queensland Government
Queensland Health
About Us > Payroll Portfolio

Payroll Self Service


Payroll Self Service (PSS) provides staff with fast, easy and secure online access to their pay information.

With PSS you can:

PSS is available anywhere and anytime you have access to the internet—at­­ work, at home or on a mobile device.

Repay loans and overpayments in a few clicks! (new)

Many Queensland Health staff members have asked for an easier way to proactively repay their loans and overpayments.

With Payroll Self Service (PSS) you can now make a lump sum or periodic payment from your: 

Supporting documents include:

Lose the paper - go green!

Before Payroll Self Service more than 100,000 A4 pages and 93,000 envelopes were used each fortnight to print and distribute payslips­­–equivalent to 24 tonnes of paper each year.

Paper payslips are being phased out from 20 November 2013 for PSS registered users, all Department of Health employees and new staff. This will help to reduce the amount of paper and number of envelopes used to print and distribute payslips each fortnight.

All HHS staff not yet registered for PSS will continue to receive paper payslips until registered. Work with the Hospital and Health Services continues to ensure all staff members have access to PSS.

Coming soon to PSS

PSS will continue to evolve with new services. The next new service will be forms tracking online - download, submit and track online payroll and HR forms, such as leave forms, providing greater transparency for everyone.

PSS registration

Visit http://pss.health.qld.gov.au and enter your Person ID and unique registration token, a security code which is located at the end of your latest payslip.

If you require support please contact the Statewide Hotline on 1800 239 074 (8 am–6 pm, Monday to Friday).

Web browsers

PSS is supported by most web browsers; however we can't support them all. If you are using an out dated or unsupported web browser, you may find that PSS does not work properly.  


Resources for staff


pss registration


Need help with registration?

Statewide Hotline
Tel: 1800 239 074
(8:00am to 6:00pm, Monday to Friday)

Useful links


Frequently asked questions


PSS fact sheet


How to register for PSS at work


How to register for PSS at home


New staff user guide


Accessing Mozilla Firefox on work computers


“PSS is an excellent initiative. Very easy to set-up and love being able to access my payslips online."
Departmental Support Officer, Darling Downs HHS

'It's a brilliant idea.'
Nurse, Metro South

'Excellent service.'
Dentist, Metro North

'It is a useful tool for tracking past and lost payslips.'
Operational Manager, Metro North

'It's very easy to access and use, especially when you have payroll # and 2 PANs.'
Nurse, Central Queensland

'Good to have online access'
Psychologist, Metro North


Last Updated: 29 October 2013
Last Reviewed: 28 October 2013