Better Practice Guidelines on Complaints Management for Health Care Services (ACSQHC)
Consumer Complaints Management Policy and Implementation Standard
Clinical Governance Policy and Implementation Standards
Annual Public Hospital Performance Report 2006-07
"10 Tips for Safer Health Care: What Everyone Needs to Know"
To assist patients and their carers to become more actively involved in their own health care decision making.
Consumer and Community Participation
To promote community engagement in health
Credentials and Clinical Privileges Guidelines for Medical Practitioners
Credentials and Clinical Privileges Policy for Medical Practitioners
Falls Prevention in Older People
General information on preventing falls and fall related injuries by older persons.
Comments
How to provide Queensland Health with feedback regarding the quality of our service.
Medication Management Manual (Currently under review)
A manual containing tools and other materials to facilitate and support implementation of medication management activities in accord with the Australian Pharmaceutical Advisory Council National guidelines to achieve the continuum of quality use of medicines between hospital and community.
Pressure Ulcer Prevention and Management Resource Guidelines (File size 1.3MB 
)
Protocol for Shared Antenatal Care
Public Patient Charter
This site contains documents that explain your rights and responsibilities. It tells you what you can expect from a visit to your public health service.
Queensland Hospitals in the 21st Century – Leading the way 2003
Rural & Remote Primary Clinical Care Manual (PCCM)
What is Telehealth - Consumer Information
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