Our approach to providing care is based around the 'Five Pillars of Excellence.'
These five pillars - People, Service, Safety & Quality, Value, and Research - provide a solid foundation for us to set goals, identify priorities and maintain a focus on family-centred care.
Each pillar represents an opportunity to develop clear objectives and set levels of service quality and delivery.
The 'Five Pillars' are a guide to defining and achieving operational excellence and ensuring the best possible outcomes for our staff and patients.
The RCH, as part of Children's Health Services, aligns with the broader mission, vision and values:
Our mission describes our purpose and the intent behind everything we do as an organisation:
Provide better health care for children and young people throughout Queensland.
Our vision articulates a shared aspiration of what we are going to achieve together:
Best possible health for every child and young person, in every family, in every community in Queensland.
Our values express who we are as an organisation; the shared behaviours and beliefs we demonstrate to translate our vision into reality:
We align to the Queensland Health values of Caring, Leadership, Respect and Integrity in everything we do.
To achieve our unique mission and vision, we are driven by the core value of Family Centred Care.