Social Work Department - The Townsville Hospital

Overview

The key services of the Social Work Department can be summarised as:

Social casework services for patients and/or their families/carers who are experiencing personal, emotional, health and environmental problems.
Enabling patients and/or their families/carers to utilise community health and welfare agencies, both government and non government, including advocacy, mediation, community liaison and development activities.
Assisting patients and/or their families/carers make adjustments to illness or disability, and in having an active involvement in their medical treatment.
Providing discharge and/or after-care planning services where complex social and/or environmental situations exist.
Interdisciplinary collaboration with other training staff in planning admission, treatment and discharge services.
Assessment where frequent or recurring hospitalisations indicate that problems other than medical may be present.
Compiling and evaluating social data for use in service planning and research.
Developing and maintaining linkages with community resources.
Provision of home and community assessments for the treating health team.
Provision and advice on culturally appropriate services.
Provision of educational placements for Social Work and Welfare Work students

Qualified Social Workers eligible for membership of the Australian Association of Social Workers
Qualified Welfare Workers eligible for membership of the Australian Institute of Welfare and Community Workers.

Location	Ground Floor, Acute Block The Townsville Hospital (behind mail hut), 100 Angus Smith Drive Douglas QLD 4814
Postal Address	IMB 73, PO Box 670, Townsville QLD 4810
Phone	+61 7 4796 2170
Facsimile	+61 7 4796 2171
Hours	Core opening hours for Hospital-based Social Work Services are:
	8.30 am to 5.00pm Monday to Friday, excluding public holidays. Weekends see a crisis response social worker based in the hospital between 9.00 am and 5.30pm