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Health Professionals > Secure Transfer Services

Complete HCL Online Application

Note: It is recommended that application for registration of Medicare Australia Site Certificates is made through the Medicare Australia online facility.
The Medicare Australia eBusiness Service Centre provides page by page support to assist in completing the Medicare Australia online application.  
Phone: 1800 700 199 from 8.00am to 8.00pm Mon-Fri
The following guideline details the steps involved in completing an online application.


The following additional documentation is required:

Step C: To complete the online HCL Application

  1. From your browser, enter the URL in the Address field and press Enter.
  2. From the Medicare Australia web site, left hand menu, select the Apply for Certificates link.
  3. From the Apply for Registration page, select Apply for a Healthcare Location Certificate.
  4. The New Application Log On screen displays.
    Enter a Secret identifier. (This is used to retrieve your Personal Identification Code (PIC) when your application has been approved.)
    The Secret identifier must be a minimum of 10 characters.
  5. Make a note of the auto-generated Logon number. (Required if you want to save and return to your application.)
  6. Click on the Next button. The first HSE details page opens.
    Enter your Company Australian Business Number (ABN) and click on the Next button.
  7. The Location Details page opens.
  8. Enter the details for your Location.
  9. Click on the Next button. The second DAO option page opens.
  10. Select the No, I will nominate another person to act as DAO option.
  11. Click on the Next button. The HSE Evidence of Identification (EOI) page opens.
  12. Select the Statement of transactions option.
  13. Click on the Next button. The Your Details page opens. This page requires details about the HSE Representative.
  14. Enter the Position held by the HSE Representative.
  15. Enter the HSE Representative details. (Title, Surname, Given Name, etc.)
  16. Click on the Next button.
  17. The first DAO Evidence of Identity page opens, providing an explanation of the core requirements.
  18. Read the information and then click on the Next button. The DAO EOI Primary Document page opens.
  19. Select the relevant Primary document and click on the Next button. The DAO EOI Secondary Document page opens.
  20. Select the relevant Secondary document (minimum of 30 points) and click on the Next button.
  21. The DAO details page opens.
  22. Enter your Title and Name and select the relevant name change option.
  23. Click on the Next button.
  24. Select the appropriate Profession and click on the Next button.
  25. The Confirm details page opens. Check that the details you have entered are correct and then click on the Next button.
  26. The Submit Application page opens.
  27. Save and print the Location Subscriber Agreement, Acceptable Referee Identification Form, and DAO Authorisation Letter.
    : the DAO Authorisation Letter must be printed on Business letterhead.
  28. Select the option buttons associated with each of these documents.
  29. If you need to make any changes to the application, you can Save and resume at a later time, or press the Back button to return to the page you want to change.
  30. Note: Before submitting your application, please check that all details are correct. You will not be able to electronically change information after clicking the Submit button.
  31. Click on the Submit button.
  32. Save and print the receipt. The receipt contains your logon number and provides a summary of your application.

When you have submitted the online Registration, you need to prepare and submit supporting documents.

This page last updated: 01 August 2008
Review date: 01 July 2009