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Queensland Health
Health Professionals > Secure Transfer Services

Hardware and Software

To use Secure Email, your computer must support 128-bit encryption and HIC certificates and software. Basically, your computer must have:

  1. A browser (Internet Explorer, Netscape or Mozilla etc) that supports 128-bit cipher strength.
  2. An email client (GroupWise™, MailSecure™, Lotus Notes™, Pegasus™, cc:Mail™, Qualcomm Eudora™, Microsoft Outlook™ or Microsoft Outlook Express™ etc) that supports S/MIME, 128-bit cryptographic server, LDAP lookup etc.
  3. An Operating System that supports 128-bit high encryption, HIC token software etc.
  4. Computer peripherals (CD ROM drive, Floppy Disk Drive) to read the HIC certificates.
  5. Hardware (Minimum 486, 50MB hard disk space etc) to support HIC tokens.

Operating System

The Secure Email system requires 128-bit cipher strength. This is supported by various operating systems and is dependant upon the type of certificates and tokens you are using. The current operating systems that support Secure Email using HIC keys and tokens include the following:

 Operating System  Minimum RAM  Recommended RAM
 Windows XP  64MB  128MB
 Windows 2000
 (Professional)		  64MB  128MB
 Windows NT 4.0
 (SP4 or higher)		  64MB  128MB
 Windows ME  Not Recommended  Not Recommended
 Windows 98/98SE  32MB  128MB
 Windows 95b
 (OSR2 with USB support) 		 32MB  64MB
 Macintosh  Not Currently Supported*  Not Currently Supported*
 Linux  Not Currently Supported*  Not Currently Supported*
 Unix  Not Currently Supported*  Not Currently Supported*

*HeSA will support Macintosh, Linux and UNIX operating systems in the near future

To view a guideline for checking the operating system version of your computer, click here.

For details of the latest supported operating systems, phone the HeSA helpdesk (1300 660 035) or visit their website at http://www.hesa.com.au

Usually there are Service Packs and critical updates and security patches for these Operating Systems.
To access the Microsoft Update site, click here.

To check the version of your Operating System

  1. From your Desktop, access Control Panel and select System.

  2. The Operating System version is displayed.

 

 

  

  1. The Operating System must be Windows 98SE or later. The Secure Email tokens and associated software are only compatible with these versions.

  2. The latest security patches need to be applied to the operating system.

  3. If your desktop operating system is not compliant, contact your IT service.

This page last updated: 16 August 2004
Review date: 01 February 2005
Document No.: SOD008-029