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Health Professionals > Secure Transfer Services

Secure Email

The Secure Email component of the Queensland Health Secure Transfer Service (STS) facility allows for the transmission of encrypted emails.
The primary objectives of the Secure Email stream are to facilitate secure electronic transmission and improve the timelines for delivery of patient related documents from Queensland Health hospitals to GP Practices and specialists.

Participants in Secure Email are:

Using Secure Email

Why use Secure Email

Secure Email through STS provides for secure transmission over the Internet.
By using Secure Email for confidential information, you are able to:

  1. Verify the identity of people who send you emails.
  2. Ensure the information, (message body and attachments, (e.g. patient related information in a Discharge Summary), remains private through use of encryption.
  3. Guarantee the information exchanged is not altered.
  4. Ensure that neither party can dispute the transaction.

Benefits to Private GP's

Secure Email is used by private GP's to securely transmit encrypted emails containing patient and other sensitive information.

Using PKI encryption ensures the email is secure.

Benefits to Queensland Health

The Secure Email service provides the facilities to securely communicate confidential information internally and externally. Equally importantly, these facilities are being used to provide greater day to day efficiencies for clinicians whilst also delivering secure transmission capability.

The principle objective for the Secure Email service is to comply with the Australian health sector directions of HealthConnect and to provide appropriate technologies to satisfy Privacy Legislation

Other primary objectives include:


This page last updated: 15 November  2005
Review date: 01 July 2009

Related Topics

Why use Secure Email
Safe keeping of PIC
Installing a Location Certificate
Benefits to Private GP's
Benefits to Queensland Health
Queensland Health Privacy Site

Guidelines for HCL Reps

Appointment of HCL Reps
Responsibilities of HCL Reps
Resignation of HCL Reps
Evidence of Identification (EOI)