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COVID-19 CHHHS Information

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Stay Safe from COVID-19 in Far North Queensland

Getting tested

Far North Queensland is expecting thousands of visitors over the coming months – drawn to our idyllic attractions, warmer weather and lack of coronavirus (COVID-19) cases.

Let’s keep it that way.

Symptoms

It is vital that anyone who has symptoms – no matter how mild - gets tested immediately. Getting tested will help us find any cases in the community as quickly as possible so we can respond to the pandemic.

Fever, Cough, Sore Throat, Funny Nose, Shortness of Breath, Fatigue, Loss of smell/or taste

Testing and Fever Clinics

Testing and Fever clinics are specialist clinics for people who have symptoms of novel coronavirus (COVID-19).

COVID-19 tests in Australia are FREE for tourists, visitors and residents.

These clinics help to keep people who may be contagious away from other areas of hospitals and health centres. This helps to reduce the potential spread of the virus and keeps the emergency department available for emergencies.

For testing and fever clinics in the Cairns area (Cairns North and Cairns Hospital) phone the booking hotline on (07) 4226 4781. 

The hotline is currently experiencing high demand, and may not be able to make same day bookings. We ask for your patience when phoning the hotline.

Alternatively, contact your local General Practitioner (GP) for a referral.

Click below for a map of all Queensland clinic locations.

Fever and Testing Clinic

Visiting Restrictions and Visiting Hours

Visiting Restrictions and Visiting Hours

Visiting hours at all Cairns and Hinterland Hospital and Health Service facilities have been eased, with the risk of COVID-19 being balanced against the needs of patients.

From 14 July, up to two visitors can see a patient in hospital at any one time, for any length of time, within visiting hours.  There is no longer an age restriction on visitors.

More than two visitors continue to be allowed to provide end-of-life support to a patient.

It is recommended that you contact the hospital directly to confirm their visitation rules and visiting hours, before leaving home.

Do NOT visit a patient in hospital if you have a fever or a cough, runny nose, sore throat or breathing difficulties.

Visiting hours

Visiting hours for Cairns Hospital are 12:00pm to 8.00pm.

For rural facilities within CHHHS, visiting hours are 12.00pm to 6.00pm.

Each hospital and even wards within hospitals can make decisions around visiting that are in the best interest of the patient. These decisions are based on clinical risk and may change depending on the situation at the time.

Questions and answers about visiting people in Queensland hospitals

Information about visiting people in Queensland hospitals (PDF 236 kB)

Non-urgent surgery and specialist outpatient appointments

Non-urgent surgery and specialist outpatient appointments

As part of our response to increase capacity and manage the impact of the COVID-19 pandemic, hospitals postponed some routine procedures and outpatient appointments. This helped increase capacity for emergency care and limit non-essential physical contact.

We are prioritising clinically urgent and long-wait cases. Patients will be contacted about a new appointment or procedure date via phone or mail.

Decisions will always be made with the safety of our patients and our staff as our top priority.

If your condition worsens during this extended period, seek advice from your General Practitioner.

Be assured all urgent outpatient appointments will proceed, either face-to-face or virtually.

Outpatient and Non-urgent Surgery Call Centre
Phone: (07) 4226 3600
Opening hours: 8am-4pm Monday to Fridays
Last updated: 31 August 2020