Training, Resources and Links
Training
Patients, carers and community stakeholders
- Online Training Module - Guidelines for Consumer Representatives
- HCQ: A Guide for Consumers - Partnering with Health Organisations
- HCQ: A Guide for Health Staff - Partnering with Consumers
Tools and Resources
- Partnering with Consumers
- Consumer and Community Engagement Framework
- Australian Charter of Healthcare Rights
Patients, carers and community stakeholders
- Australian Commission on Safety and Quality in Health Care
- Consumers Health Forum of Australia
- Health Consumers Queensland
- Our Health
CHHHS Staff
- Queensland Government
- Consumer Engagement Models
- Health Consumers Queensland
- Consumer and Community Engagement Framework
- Developing a consumer and community engagement strategy: a toolkit for Hospital and Health Services
- Consumer engagement toolkit (Tasmanian Government Depaertment of Health and Human Services
Further reading:
- 100 ideas to help engage hard to reach people. Capire Consulting Group
- Department of Communities. (2005) Engaging Queenslanders: Introduction to working with Aboriginal and Torres Strait Islander Communities, Queensland Government. [PDF, 3.27MB]
- Department of Communities. (2007) Engaging Queenslanders: An introduction to working with culturally and linguistically diverse (CALD) communities, Queensland Government. [PDF, 872KB]
- Department of Communities. (2007) Engaging Queenslanders: A guide to engaging people with a disability, Queensland Government. [PDF, 558KB]
- Australian Capital Territory (2011) Chapter 5. Engaging and working with special interest groups and communities, Engaging Canberrans. A guide to community engagement, ACT Government. [PDF 877KB]
Links
Patients, carers and community stakeholders
- Health Consumers Queensland - Peak body for health consumers in QLD
- Consumers Health Forum of Australia - National peak health consumer body
- Our Health - A community site from the Consumers Health Forum of Australia where you can read health consumers’ stories and share your own
Acronyms, Abbreviations and Symbols
Last updated: 25 October 2016
