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Changes to oral health services in the Central West

Wednesday 8 April 2020

Routine and other non-urgent oral health appointments will be postponed as part of the Central West Hospital and Health Service’s response to the current, state-wide COVID-19 pandemic.

Emergency oral health services will continue to be delivered unchanged.

Extra precautions, such as health screening steps, also will be in place at dental clinics to provide extra protection for clinic staff and patients.

The changes to our oral health services are designed to help minimise health risks to both patients and oral health staff.

Common dental procedures can generate aerosols which present an increased risk of potential transmission of COVID-19 to both patients and staff.

The Australian Dental Association has recommended limiting non-urgent procedures so we can prioritise emergency treating during the current pandemic.

This is also in line with the Australian Government’s direction for health services to reschedule non-urgent elective surgery and focus on emergency and urgent surgery.

During this time, our staff and dentists will continue to provide routine dental advice over the phone and escalate urgent care as clinically appropriate.

Over the coming weeks, oral health clients will receive information indicating if their appointment is unchanged, postponed, or converted to a phone advice appointment where it is clinically safe to do so.

We apologise for any inconvenience caused and ask for your understanding in these extraordinary times if your appointment has to be adjusted in any way.

Our oral health team is working hard to balance the needs of the emergency and routine dental care of Central West residents whilst ensuring they can continue to provide safe and timely care to those who need it most.

Central West residents are reminded to maintain their dental and general health by eating well, drinking tap water and brushing twice a day with fluoride toothpaste.


For further information contact:

James Guthrie
Principal Media Officer, Rural and Remote Qld
Media and Communication
Department of Health
(07) 3708 5379

Last updated: 15 April 2020