Using QScript
Register now
Registration is open for the following health practitioners:
- medical practitioners
- pharmacists
- nurse practitioners
- endorsed midwives
- dentists
- podiatric surgeons and endorsed podiatrists.
These health practitioners can register for QScript by:
- clicking the QScript registration link sent to their AHPRA-registered email address
- heading to the QScript registration portal.
Read more information about QScript, or download the factsheets with information for health practitioners (PDF 120 kB), and the QScript system in practice (PDF 124 kB).
Technical support for health practitioners
See QScript help topics for comprehensive guidance about general QScript functionality, including how to register and log in.
If users have technical issues that they have not been able to resolve after reviewing the help topics and trouble shooting guide (PDF 293 kB), they can contact 1800 776 633 or email: it.qscript@health.qld.gov.au
Download the tips for first time login and QScript system requirements for more information.
QScript login and patient search
Visit the QScript learning portal for more resources on using and understanding the QScript system.
QScript security and privacy
As part of the registration process for QScript, Queensland Health collects certain personal information from health practitioners to verify their identity.
The contact details provided on registration are not made publicly available by QScript. Personal information collected by Queensland Health is handled in accordance with the Information Privacy Act 2009.
There are offences and strict penalties for inappropriate use or disclosure of information contained in QScript.
Queensland Health commissioned a Privacy Impact Assessment which analysed the flows of personal and confidential information in QScript and potential privacy impacts. A summary of the QScript Privacy Impact Assessment (PDF 157 kB) is available for viewing.
For further information refer to the privacy collection notice for health practitioners when registering.
QScript learning portal
An online learning portal is available to help health practitioners use QScript and understand their legislative requirements.
The following learning areas are covered by a suite of eLearning modules:
- Your legislative requirements
- How to use the QScript system
- Clinical best practice.
Continuing Professional Development (CPD) points are available for undertaking these learning modules.
The Department of Health is not mandating health practitioners to undertake QScript training. However, all prescribers and pharmacists are strongly encouraged to complete the online educational modules, as they provide important information about the appropriate use of QScript, and other aspects of the medicines and poisons regulatory framework in Queensland.
Employers may require health practitioners to complete QScript training as a condition of their employment.
Access the QScript learning portal.
Other learning opportunities
In addition to the QScript learning portal, a series of webinars were hosted by Queensland Health in 2021, for health practitioners to assist in understanding the changes brought about by the Medicines and Poisons Act 2019 related to monitored medicines and todemonstrate QScript. For further information visit the QScript learning portal.
Connecting to a Prescription Exchange Service (PES)
Connecting clinical software to a PES allows the automatic upload of monitored medicine prescribing and dispensing data into QScript.
Under the Medicines and Poisons Act 2019, all health practitioners dispensing monitored medicines (other than those practising in public sector hospitals) are required to make their monitored medicine dispensing records in dispensing software connected to a PES. This ensures these records are uploaded into QScript in real-time.
Prescribers are not required to use clinical software connected to a PES, but it is highly encouraged as this helps ensure more complete patient information is captured in QScript.
In Australia, there are currently 2 PES systems in operation, eRx Script Exchange and MediSecure. Approximately 96 per cent of all community pharmacies in Queensland are already connected to 1 or both PESs.
To connect to a PES, please contact your software vendor for more information or contact a PES provider on the details below:
MediSecure
Phone: 1800 472 747
eRx Script Exchange
Phone: 1300 700 921
Discussing QScript with patients
If patients or carers are concerned about QScript, health practitioners are encouraged to discuss with them the information contained in their QScript record and explain the benefits of having this information as part of their care. Patients and carers should be aware that this is not an opt-in or opt-out system.
QScript is not integrated with My Health Record. While My Health Record may contain prescription medication information, due to the ‘opt out’ provisions, this data may be incomplete.
Patients are not able to opt-out of having their monitored medicine prescription information recorded in QScript. They may have some concerns if alerts or notifications are triggered on their QScript record.
It is important to note that QScript does not instruct healthcare providers on what they should do, nor does it prevent them from prescribing or dispensing. The decision on whether to prescribe or dispense remains a clinical decision of the prescriber or pharmacist.
Ideally, a discussion about the benefits, risks and how to reduce potential harms from their current medicines should have already occurred. However, QScript may present a new opportunity to discuss with patients their current treatment plan.
If patients or carers are concerned about their privacy, practitioners may wish to reassure them that only those health practitioners involved in their care are authorised to view their QScript record. Patient searches by health practitioners are logged and can be audited to monitor inappropriate use. Authorised Queensland Health and other regulatory officers can also access QScript, to manage the operation of QScript and to exercise powers or perform functions under the Medicines and Poisons Act 2019 relating to monitored medicines.
The QScript learning portal contains advice on how to have open and honest conversations with patients regarding QScript.
Download the QScript display posters: