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Aged care sector

Residents of residential aged care facilities (RACFs) are at increased risk of COVID-19 infection and are more vulnerable to serious complications if they do become infected. The single most important measure for preventing COVID-19 in RACFs is the avoidance of exposure.

RACFs must implement measures to prevent introduction of COVID-19 into their facility and ensure they are prepared to manage outbreaks of COVID-19, should they occur. Detailed guidelines on managing outbreaks are provided in the Australian Department of Health’s COVID-19 guidelines for outbreaks in residential care facilities.

Details of restrictions on entry into residential aged care facilities (RACFs) can be found in the Chief Health Officer’s public health directions on aged care.

A fact sheet providing guidance on how to plan COVID Safe festive season events in aged care can be found here.

  • Management of suspected or confirmed COVID-19 in residential aged care facilities booklet (PDF 9442 kB) (source: Queensland Health)
    A suite of collaborative pathways for managing ssuspected or confirmed COVID-19 cases in residential aged care facilities.
  • Checklist for Residential Aged Care Facility (RACF) preparation for COVID-19 prevention and outbreak management (source: Queensland Health)
    This checklist is intended to guide requirements for RACF pandemic preparation
  • COVID-19 in Residential Aged Care – Workforce Framework (PDF 554 kB) (source: Queensland Health)
    This document provides advice and information on workforce responses to support residential aged care providers to plan for and respond to workforce issues associated with COVID-19.
  • COVID-19 in Residential Aged Care – Report on Response Planning and Progress March 2020 to March 2021– Workforce Framework (PDF 1453 kB) (source: Queensland Health)
    Date Uploaded: 02/09/21
    Queensland Health has implemented a range of measures to support the aged care sector, working with its Commonwealth counterparts and other state Government Departments to deliver responses to the COVID-19 challenge. This report provides an overview of the relevant work undertaken during the first year of the pandemic.
  • COVID-19 infection control training (source: Australian Government)
    This 30-minute online training module is for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19.
  • Personal protective equipment (source: Queensland Health)
    This PPE information should be used to keep patients, colleagues and healthcare workers safe.
  • Aged care resources (source: Australian Government)
    This list of resources includes apps, audio and video resources and other publications about aged care.
  • Community-based palliative care preparedness (source: caring@home)
    These resources were developed on behalf of the Australian Government to support the preparedness of palliative care service providers during the COVID-19 pandemic delivering services to home-based patients.
  • Report on COVID-19 Outbreak at North Rockhampton Nursing Centre (source: Queensland Health)
    Date Uploaded: 07/05/21
    This document provides an overview of the response to the May 2020 COVID-19 incident at a Queensland Health operated residential aged care facility in Rockhampton. Information about experiences and learnings from the incident is provided to support/improve outbreak management planning by other aged care providers.
  • Queensland Chief Health Officer, Dr Jeannette Young's message to Queensland's residential aged care workers regarding the importance of COVID-19 vaccination.
  • Grand Rounds Panel Session
    On 21 December 2020, Queensland Health delivered a Grand Rounds Panel Session to share learnings to support pandemic planning and preparedness in responding to COVID-19 outbreaks in Residential Aged Care Facilities (RACFs). The Grand Rounds Panel Session was also an opportunity to raise awareness of roles and responsibilities, in an effort to strengthen pandemic planning, preparedness, and future responses by RACF providers.

    The discussion was facilitated by Dr Jillann Farmer, Deputy Director-General, Clinical Excellence Queensland (CEQ). Panel members were leaders in the outbreak responses in facilities in North Rockhampton, Pinjarra Hills, and Laidley, which experienced COVID cases in staff members. A CEQ clinical lead who was deployed for the Victorian response, and a Commonwealth case manager also participated. Discussions covered the response to the three COVID-19 incidents in Queensland RACFs, as well as work undertaken during a deployment to Victoria.

This virtual leadership and skill development series is designed to support the capacity and capability of Residential and Aged Care and Disability Service facilities to respond to the COVID-19 pandemic. Sessions will are Train the Trainer’ in nature and and provide a conduit to existing and emerging resources.

This live series runs daily from Monday 3 to Saturday 8 August 2020, with recordings added to this page 24-48 hours post-session.

COVID-19 Incident Management Team

Optimising the value of visiting health professionals in a COVID-19 environment

Leading a COVID-19 safe team: Personal and staff wellness

Professional Governance Issues, Surge workforce techniques and Information sharing

Infection control

Train the Trainer principles

  • Tips for residential aged care providers (Source: Dementia Australia)
    Information for residential aged care providers regarding coronavirus (COVID-19) and supporting people living with dementia.
  • Service continuity and emergency events in aged care (source: Australian Government)
    This information details how preparing for emergencies can help lessen their effect and impact on your ability to provide a service.
  • COVID-19 Consumer Resources (source: Australian Government)
    This range of resources will help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.
Last updated: 10 August 2021