Skip links and keyboard navigation

COVID-19 Care Preparation and Pathways

This webpage outlines the supports available for COVID-19 positive patients and referral pathways.

Clinicians are encouraged to:

COVID-19 care

Most people who get COVID-19 will be able to recover at home while isolating, without the need for medical intervention. This website has tips and advice for consumers isolating with COVID-19.

The primary healthcare sector will manage most patients who require clinical support. General practitioners can refer to the Information for primary care webpage or this Primary Health Network website for information on managing COVID-19 positive patients.

Queensland Health is currently continuing to use an expanded triage system to stream COVID-19 positive patients to an appropriate care option when a higher level of care is required. Under the model, consumers may be cared for virtually by a GP or other primary healthcare provider, admitted to a Queensland Health virtual ward and monitored remotely, or admitted to a ward in hospital.


  • COVID-19 Virtual Care Admission (PDF 188 kB)
    This form has been developed to capture clinical admission information for all patients admitted for COVID-19 management to Virtual care, Hospital-in-the-Home (HITH) care, or Inpatient care
  • COVID-19 Virtual Care Review (PDF 525 kB)
    This form has been developed to capture clinical review information for patients admitted for COVID-19 management in the Virtual care setting
  • COVID-19 Virtual Care Discharge (PDF 186 kB)
    This form has been developed to capture discharge from care information for patients that were admitted for COVID-19 management to a Virtual care setting
  • COVID-19 Ward Round (PDF 175 kB)
    This form has been developed to capture clinical information for patients currently admitted for COVID-19 management to Virtual care, Hospital-in-the-Home (HITH) care, or Inpatient care

Registering a positive Rapid Antigen Test (RAT)

Patients who think they may have COVID-19 based on their symptoms and/or contact history, are encouraged to have a RAT.

If the RAT is positive, please strongly encourage your patients to register this result with Queensland Health.

Registering a positive RAT will assist Queensland Health in providing consumers with further information on what to do to manage their health and to keep their family, friends and work colleagues safe.

Consumers can also access the healthdirect Australia’s COVID-19 Symptom and Antiviral Eligibility Checker, a simple online questionnaire that calculates their risk of developing more severe disease and provide information on accessing medical care, if required.

Frequently asked questions

What is risk stratification?

What constitutes ‘low’, ‘medium’ and ‘high’ risk?

What medicines are available to treat COVID-19 infection?

How are GPs being notified? Does a GP receive the text message?

What about vulnerable populations?

What care options are available for children?

How does de-escalation and discharge work?

My patients need advice on isolation and quarantine

What about family/household members?

What about friends and work colleagues?

When can people leave isolation?

Staying healthy and well in isolation or quarantine

How will consumers know their care options?

What if the consumer doesn't have a GP but are classified as moderate risk?

I am a GP. What does the management of COVID-19 patients require?

How do I escalate care or refer to a local HHS/Queensland Children’s Hospital?

What is long COVID?

Can my patient claim a rebate for a virtual GP consult?

Last updated: 29 July 2022