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Queensland COVID-19 vaccination training

Queensland COVID vaccination training matrix

PLEASE NOTE: Training requirements for workers of declared providers who are not administering the vaccine have changed. Please review the training matrix requirements.

All workers for Queensland Government controlled COVID-19 vaccination services must complete the mandatory training requirements relevant to their role detailed in the Queensland COVID-19 Vaccination Training Matrix (PDF 247 kB).

The training matrix specifies the training required of each work role involved in the vaccination process, including clinical and administrative worker roles. All workers must comply with the requirements outlined in the matrix when providing COVID-19 vaccination.

More information is available under Queensland Health’s COVID-19 vaccination services policies and plans.

Evidence of training completion

All workers for Queensland Government controlled COVID-19 vaccination services must complete or have completed the mandatory training requirements relevant to their role.

Each worker is required to submit evidence of training completion as directed by their facility or Hospital and Health Service. The Declaration Checklist COVID-19 Vaccination Training  – Evidence of Completion form (PDF 444 kB) can be used to record training completion evidence.

Declared providers must keep a register of all training completed by their workers and provide a copy to the chief executive of Queensland Health if requested.

Which training modules do I have to complete?

I am a:

Worker authorised to administer (receive, handle, prepare and administer) COVID-19 vaccine for a declared provider

View Worker authorised to administer (receive, handle, prepare and administer) COVID-19 vaccine for a declared provider.

Part 1 – Australian Government COVID-19 vaccination training modules

Logging in

Queensland workers authorised to administer the vaccine should log into  Australian Government COVID-19 vaccination training modules as outlined below:

  1. Staff authorised to vaccinate who already hold routine immunisation training specific to their profession: select the “Immunisation Professional with Ahpra number” option then relevant training completed from the “Approved Immunisation Program Completed” drop down box.
  2. Staff authorised to vaccinate do not hold specific immunisation qualifications and students: select “Immunisation Professional without Ahpra number” option and select “Other approved immunisation course” from the “Approved Immunisation Program Completed” drop-down box. Please note: In Queensland certain health professionals are authorised to administer the COVID-19 vaccination without having completed an approved immunisation course. This is the appropriate log-in for these staff.
Worker authorised to administer (receive, handle, prepare and administer) COVID-19 vaccine for a declared provider
CourseRequirement
Cwth - Core Module 1 COVID-19 – An introduction Mandatory
Cwth - Core Module 2 Handling and storage Mandatory
Cwth - Core Module 3 Communication and purpose Mandatory
Cwth - Core Module 4 Multi-dose vial (MDV) training and delivery Mandatory
Cwth - Core Module 5 Documentation and reporting Mandatory
Cwth - Core Module 6 Safety surveillance and reporting of adverse events following immunisation (AEFI) Mandatory
Cwth - Additional Module 1 – Pfizer/BioNTech vaccine Mandatory (if receiving, handling, preparing or administering Pfizer/BioNTech vaccine)
Cwth - Additional Module 2 -AstraZeneca vaccine Mandatory (if receiving, handling, preparing or administering AstraZeneca vaccine)

Part 2 - Queensland COVID-19 vaccination training requirements

Declared providers should confirm COVID-19 vaccination service workers have current knowledge and skill / competency in the below training requirements. This can be undertaken via self-assessment using the worker declaration checklist or through recognition of prior learning / prior course completion. COVID-19 vaccination workers should undertake upskilling or further training as required based on identified need. QAS ambulance officers who are paramedic 3, 3(ECP) or 4, existing QAS internal training satisfies Queensland training requirements for the topics: National Privacy Principles; Infection Prevention and Control; Vaccine administration; Basic Life Support and Manual Handling and Ergonomics.

Worker authorised to administer (receive, handle, prepare and administer) COVID-19 vaccine for a declared provider
CourseRequirement
Vaccine administration including Intramuscular injection, injury prevention and anaphylaxis management. This must include vaccination technique for the prevention of shoulder injury related to vaccine administration (SIRVA). In compliance with organisational mandatory and requisite training and procedural requirements.

Supporting resources: SIRVA training; Australian Immunisation Handbook chapter and table .
Mandatory
First Nations COVID -19 Vaccination Training

Supporting resources: Online modules and face-to-face workshop

Note: Only mandatory for Aboriginal and Torres Strait Islander health workers in clinical roles. Suitable for upskilling or refresher training for Aboriginal and Torres Strait Islander Health Practitioners and Indigenous Health Workers
Mandatory or refresher or upskilling (see note)

Workers authorised to prepare (receive, handle and/or prepare) COVID-19 vaccine

View Workers authorised to prepare (receive, handle and/or prepare) COVID-19 vaccine.

Part 1 – Queensland Health COVID-19 vaccination training modules

Logging in

The Queensland Health COVID-19 vaccination training package is available via iLearn, Queensland Health’s learning management system.  The Learning Management System can be accessed 24 hours a day, 7 days a week remotely or via Queensland Health computers. The system is also accessible on multiple electronic devices.

To access iLearn:

Queensland Health staff

  • Log on at https://ilearn.health.qld.gov.au/
  • Username: Novell/computer/email username (e.g. bloggsf)
  • Password: If you don't know your iLearn@QHealth password, click the 'Forgot your password' link to have your password automatically reset.
Worker authorised to prepare (receive, handle and/or prepare) COVID-19 vaccine
CourseRequirement
QH – Module 1 – Introduction and vaccine communication Mandatory
QH – Module 2 – Storage and handling of vaccines: General information Mandatory
QH – Module 2A – Storage and handling of the AstraZeneca COVID-19 vaccine Mandatory (if receiving, handling and preparing AstraZeneca vaccine)
QH – Module 2B – Storage and handling of the Pfizer/BioNTech (Comirnaty) vaccine Mandatory (if receiving, handling and preparing Pfizer/BioNTech vaccine)
QH – Module 3 – Preparation of multi-dose vials: General information Mandatory
QH – Module 3A – Preparation of the AstraZeneca COVID-19 vaccine Mandatory (if receiving, handling and preparing AstraZeneca vaccine)
QH – Module 3B – Preparation of the Pfizer/BioNTech (Comirnaty) COVID-19 vaccine Mandatory (if receiving, handling and preparing Pfizer/BioNTech vaccine)

Worker authorised to receive and handle COVID-19 vaccine

View Worker authorised to receive and handle COVID-19 vaccine definition.

Part 1 – Queensland Health COVID-19 vaccination training modules

Logging in

The Queensland Health COVID-19 vaccination training package is available via iLearn, Queensland Health’s learning management system.  The Learning Management System can be accessed 24 hours a day, 7 days a week remotely or via Queensland Health computers. The system is also accessible on multiple electronic devices.

To access iLearn:

Queensland Health staff

  • Log on at https://ilearn.health.qld.gov.au/
  • Username: Novell/computer/email username (e.g. bloggsf)
  • Password: If you don't know your iLearn@QHealth password, click the 'Forgot your password' link to have your password automatically reset.
Worker authorised to receive and handle COVID-19 vaccine
CourseRequirement
QH – Module 1 – Introduction and vaccine communication Mandatory
QH – Module 2 – Storage and handling of vaccines: General information Mandatory
QH – Module 2A – Storage and handling of the AstraZeneca COVID-19 vaccine Mandatory (if receiving, handling and preparing AstraZeneca vaccine)
QH – Module 2B – Storage and handling of the Pfizer/BioNTech (Comirnaty) vaccine Mandatory (if receiving, handling and preparing Pfizer/BioNTech vaccine)

Worker in the Health Contact Centre who has direct contact with clients

Definition: workers who are employed at the Health Contact Centre (HCC) and have direct contact with clients.

The HCC refer to Queensland health’s phone triage service which provides health assessment and advice over the phone, reducing the demand on hospitals and emergency services.

Part 1 Queensland Health and Australian Government COVID-19 vaccination training modules

Health Contact Centre staff should complete the Queensland Health modules first before completing the Australian Government Additional modules for each vaccine.

Queensland Health module log in

The Queensland Health COVID-10 vaccination training package is available via iLearn, Queensland Health’s learning management system.  The Learning Management System can be accessed 24 hours a day, 7 days a week remotely or via Queensland Health computers. The system is also accessible on multiple electronic devices.

To access iLearn:

  • Log on at https://ilearn.health.qld.gov.au/
  • Username: Novell/computer/email username (e.g. bloggsf)
  • Password: If you don't know your iLearn@QHealth password, click the 'Forgot your password' link to have your password automatically reset.

Commonwealth module log in

The Australian Government training is available at Australian Government COVID-19 vaccination training modules.

Health Contact Centre staff should log into the Australian Government modules using the “[Restricted Access] State and Territory Workforce Only” log in category and record ”Other approved immunisation course” in the Approved Immunisation Program completed field. You will then be able to complete the additional modules without needing to complete Core modules 1 – 6.

Worker in the Health Contact Centre who has direct contact with clients
CourseRequirement
QH – Module 1 – Introduction and vaccine communication Mandatory
QH – Module 2 – Storage and handling of vaccines: General information Mandatory
QH – Module 2A – Storage and handling of the AstraZeneca COVID-19 vaccine As required
QH – Module 2B – Storage and handling of the Pfizer/BioNTech (Comirnaty) vaccine As required
QH – Module 3 – Preparation of multi-dose vials: General information Mandatory
QH – Module 3A – Preparation of the AstraZeneca COVID-19 vaccine As required
QH – Module 3B – Preparation of the Pfizer/BioNTech (Comirnaty) COVID-19 vaccine As required
Commonwealth COVID 19 training modules
Additional Module 1 – Pfizer/BioNTech vaccine ^^ Mandatory
Additional Module 2 -AstraZeneca vaccine ^^ Mandatory

^^ Ensure you have logged in correctly using the “[Restricted Access] State and Territory Workforce Only” or you will not be able to access these modules

Worker providing clerical services in COVID-19 vaccination centres

Definition: workers providing clerical services in a COVID-19 Vaccination Centre.

Part 1 – Queensland Health COVID-19 vaccination training modules

Logging in

The Queensland Health COVID-19 vaccination training package is available via iLearn, Queensland Health’s learning management system.  The Learning Management System can be accessed 24 hours a day, 7 days a week remotely or via Queensland Health computers. The system is also accessible on multiple electronic devices.

To access iLearn:

Queensland Health staff

  • Log on at https://ilearn.health.qld.gov.au/
  • Username: Novell/computer/email username (e.g. bloggsf)
  • Password: If you don't know your iLearn@QHealth password, click the 'Forgot your password' link to have your password automatically reset.
Worker providing clerical services in COVID-19 vaccination centres
CourseRequirement
QH – Module 1 – Introduction and vaccine communication Mandatory

COVID vaccine training information for clinic volunteers

Training has been developed to assist community volunteers to support our Queensland Government controlled COVID-19 vaccination services. The module will review what we know about COVID-19, introduce the vaccines currently available in Australia and provide you with some information about how to communicate with others about the COVID-19 vaccines. After completing this module, you will:

  • Have a general understanding of what is currently known about COVID-19.
  • Be familiar with the vaccines currently available in Australia and the vaccination program.
  • Be familiar with how the COVID-19 vaccines have been approved for use in Australia and how vaccine safety will be monitored.
  • Understand how to communicate effectively with members of the public, particularly those with concerns and/or questions.

Access the COVID vaccine training information for clinic volunteers module (PDF 718 kB)

Statewide Pandemic Vaccination Surge Pool

The Queensland COVID vaccination program is in a rapid expansion phase and more clinics are now seeking surge workforce to assist with vaccination.

A range of workforce groups are authorised under the Emergency Order – Public Health Emergency – Pandemic Response to Coronavirus Disease (COVID-19) – Vaccination Service (PDF 2555 kB) to handle, prepare and administer the COVID vaccine.

COVID-19 Vaccinators and Student COVID-19 Vaccinators will be rostered to assist with surge staffing requirements across the week and/or weekend.

To be employed with Queensland COVID Vaccination program you will need to have already completed the Commonwealth COVID vaccination training modules if you are to undertake vaccine administration activities. Further training including vaccine preparation and administration and onboarding will be provided.

Expressions of interest are currently open for:

Preparation of vaccine for administration to a patient

It is noted that there is some variation in the advice provided in the Commonwealth COVID-19 vaccine training module for Multi-dose vials and the Pfizer and Astra Zeneca Information Sheets with respect to the preparation of the vaccines. Models of vaccine preparation for administration to a patient will vary dependent on the service model and location, and the particular vaccine being prepared. In the particular and unique circumstances of the pandemic it is acceptable that a process involving recapping of needles is used even where this may not be consistent with existing health service instructions, policies and procedures. Regardless of the preparation model used (i.e. recapping or not), the core principles of maintaining aseptic preparation of vaccine for administration to a patient must be adhered to. In addition, workplace health and safety principles to reduce the risk of needle stick injury to workers should be followed (for example, use of scoop technique and/or needle cap holder).

Last updated: 25 September 2021