CQHHS serves a culturally diverse population, with ABS data reporting languages spoken at home in Rockhampton as including Vietnamese, Portuguese, Afrikaans, Tagalog and German, as well as English. 5.1% of Rockhampton households speak two or more languages. Our staffing profile is changing too, as we recruit more graduate doctors from outside Australia in order to meet the demand for qualified clinical staff in rural and remote Queensland.
It is our responsibility to tailor our services and their delivery to meet the needs of all members of our communities. We utilise translator services where necessary and have specialised programs to assist with the delivery of health services to our multicultural population.
Our community is supported through Queensland Health Multicultural Services who take the lead role in the coordination of our statewide interpreter and refugee health service, implementation of dedicated strategies aimed at addressing the health issues of our special needs population and the development of health initiatives to promote better health within our multicultural communities.