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CQ Health cares for the community

20 December 2018

CQ Health’s Emergency Departments have been the point of call for sick and injured in 2018, with a total of 103,460 people through the doors in the first 11 months of the year.

Chief Executive Steve Williamson is always proud of the efforts the CQ Health team puts in to treat patients, and says the end of the year is the perfect time to say thanks.

“Our teams are there night and day to care for members of our community and I would like to take this opportunity to thank them for their dedication all year round,” Mr Williamson said.

During the month of November, 10,650 people presented to CQ EDs, with the average wait time to treatment of just 10 minutes.

“This is testament to the hard work of our staff on the floor who always put in an amazing effort to treat our patients.

“We faced a busy November this year, seeing 16% more patients than the 9176 seen in November 2017, and our staff work incredibly well to meet that extra demand.”

All category 1 (sickest and most seriously injured) patients were seen immediately. The triage system ensures those patients most in need of medical attention are seen first.

Mr Williamson said the vast majority (99.8%) of patients needing elective surgery had their procedure within the clinically recommended timeframe. There were 517 elective surgery procedures done in CQ Health in November.

While the numbers of Central Queenslanders treated by clinicians are impressive, Mr Williamson said there were other achievements to be proud of moving into 2019.

“Watching the final touches being put onto the new multi-storey car park at Rockhampton Hospital, and the works being finalised at North Rockhampton Nursing Home, we’ve had a very exciting 2018,” he said.

“We’ve also seen the completion of the new Step Up Step Down mental health facility in Gladstone, and we look forward to the start of construction of a major redevelopment at Gladstone Hospital.

“It truly is an exciting time as our infrastructure is expanded to support the wonderful service provided by our large team of healthcare professionals and support staff across Central Queensland.

“We’re also having an impact on our region, with CQ Health’s 10,000 Lives project contributing to nearly 4000 fewer smokers in Central Queensland in its first year. Through this initiative we hope to save the lives of 10,000 Central Queenslanders from smoking deaths by the year 2030.”

The initiative was recognised with a Highly Commended award at the state-wide Queensland Health Awards last week in the Promoting Wellbeing category.

Mr Williamson said Telehealth services were also having a big impact on local health care, with a 100% increase in the number of specialist outpatient appointments provided using this technology to save our patients time and money.

“It is our mission to provide more care closer to home, and Telehealth is an efficient and convenient way of linking patients with specialists without having to travel away from home for a medical appointment. Our teams are really delivering on this, with some patients even able to have their appointment from the comfort of their own home,” he said.

“On behalf of our healthcare family I would like to say a very Merry Christmas to members of our community and wish all Central Queenslanders a safe, healthy and Happy New Year.”

Last updated: 2 January 2019

CQ Health media enquiries

Media Manager (Central Queensland)
Phone (07) 4920 6711

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