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Patient travel assistance - Patient Travel Subsidy Scheme (PTSS)

All CQ Health patient travel assistance offices except for Rockhampton will be closed from 3.00pm, 24 December 2020, reopening 4 January 2021.

The Rockhampton patient travel assistance office will be closed from 3.00pm, 24 December 2020, reopening at 9.00 am on 29 December 2020 with staff managing urgent requests only.

The Rockhampton patient travel assistance office will close again on the New Year’s Day public holiday.

Urgent requests for all patient travel assistance offices on the public holidays can be made to Rockhampton Hospital on 4920 6211.

If you live in rural and remote areas, and have to travel more than 50km from your local public hospital to access specialist medical services, you may be eligible for the Patient Travel Subsidy Scheme (PTSS) to help with travel costs.

This page provides basic information on the PTSS and Central Queensland travel office information. For more PTSS information, including forms, resources and a detailed PTSS guide, visit Queensland Government Patient Travel Subsidy Scheme (PTSS).

What financial assistance is available?

PTSS is a subsidy only and doesn't cover all costs. Find out about what may be covered and what's not covered.

How to apply

Find out how to apply for the Patient Travel Subsidy Scheme.

Travel bookings

What happens after you apply: travel bookings, return travel, and what to do if things change.

Making a claim

Find out how to submit a claim for reimbursement of the eligible subsidy amount.

Transfer services

View a list of organisations who provide free, discounted or partially subsidised transfer services.

Contact a CQ travel office

Contact your local Central Queensland travel office.

Last updated: 15 December 2020