Complaint Resolution
The Public Service Act 2008 requires that we publish information in relation to complaints received by Darling Downs Health.
2019/2020
Total Compliments received | 1979 |
Total Complaints Received | 1424 |
Complaints Acknowledged Within 5 Days | 97.7% |
Complaints Resolved Within 35 Days | 79.3% |
Complaints Resulting in Further Action | 1035 |
Complaints Resulting in No Further Action | 389 |