Skip links and keyboard navigation

Consumer feedback form

Consumer Feedback Banner

Image adapted with permission from Melbourne Health


What outcome would you like from your feedback?
*These outcomes cannot be achieved anonymously
Do you wish to remain anonymous?
Your date of birth
Their date of birth
Do you have their permission to provide feedback on their behalf?


Complaint Resolution

The Public Service Act 2008 requires that we publish information in relation to complaints received by Darling Downs Health.

2020/2021

Total compliments received: 1,683

Total complaints received: 1,376

  • Complaints resulting in further action: 1,012
  • Complaints resulting in no further action: 364

Complaints acknowledged within 5 days:  99.3% (441/444)

Complaints resolved within 35 days: 85.6% (1,178/1,376)

Last updated: 7 September 2021