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Consumer and Community Engagement

Help us shape the future of healthcare services in the Darling Downs.

It’s not just our staff who influence how our patients experience healthcare. Our community has a voice, and we need yours.

If you’ve used our services, we’d love to hear from you! We’re looking for locals from all backgrounds and experiences. We need people to help us make our services easier to use and understand, and make sure we are meeting the needs of our communities. Coming to hospital can feel scary and we want to make sure people feel safe and heard when in our care.

Getting involved can be as simple as giving your thoughts over email, reviewing patient brochures, telling your own patient or family story, or joining a health committee or group.

Our patients and their families are the eyes and ears of our hospitals and the heart of everything we do. With your help we can work together to make a real difference to healthcare in the Darling Downs.

You can register your interest here or contact us via email DDH_Consumer_Engagement@health.qld.gov.au or phone 07 4699 8386.

You might also like to connect with us on Facebook, Twitter, Instagram or LinkedIn or subscribe to our monthly newsletter.

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  • At the moment we are looking for people to join the PEC and CCC committees.

    Our Partnering for Effective Communication Committee (PEC) and our Clinical Care Committee (CCC) need a consumer with a passion for improving health care to join their meetings.

    Partnering for Effective Communication Committee (PEC)

    PEC provides advice, direction and guidance to our Executive team on how we can better partner with our consumers and how we can safely communicate information about our patient's care needs. The committee meets on the second Monday of every month from 1:30pm to 3:30pm either in person at Toowoomba Hospital or via Microsoft Teams.

    Clinical Care Committee (CCC)

    CCC monitors how we manage our practices relating to three of the National Safety and Quality in Healthcare Standards which are: preventing and controlling healthcare associated infections, medication safety and how we manage blood and blood products. The committee meets on the fourth Thursday of every month from 2:00pm to 4:00pm either in person at Toowoomba Hospital or via Microsoft Teams.

    If you would like more information and want to join either of these committees, please register your interest here or submit an expression of interest outlining your experience and why you would like to be involved via email

  • There’s a number of different consumer groups that meet across the Darling Downs. Have a look below to see what’s happening in your region.

    Our groups always welcome new faces! If you would like to be involved please get in touch with the contact person listed or email DDH_Consumer_Engagement@health.qld.gov.au We look forward to seeing you soon!

    Consumer Groups

    Please click the link below for information on health service committees, consumer advisory groups and hospital auxiliary meetings you can be part of.

    Regional Consumer Consultative Committee (RCCC)

    The RCCC is a meeting that encourages consumer and community representatives across the Darling Downs to get together with our staff, including members of our Board and Executive, to share ideas and provide feedback on our health services. Our consumers are the eyes and ears of our facilities and by joining us at this meeting you can share your experiences and let us know what needs our attention. Click the link below for more information.

Join our network!

Consumer representatives play such an important role in helping us provide the best care to people in our communities.

Register your interest here >>

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Jump onto our social media channels to see the great things our staff do and the way we positively engage with our community!

Last updated: 21 June 2021