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Darling Downs Hospital and Health Service partners with the prestigious Cognitive Institute

19 January 2018

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DDHHS Safety Champions are there to support all staff to speak up for safety.

Following the launch of a new vision and values for the organisation last year, the Darling Downs Hospital and Health Service (DDHHS) became the eighth health service in the world and the first regional service to partner with the Cognitive Institute in their Safety and Reliability Improvement Program.

The Cognitive Institute is an international provider of healthcare education and will support the health service to deliver more reliable and safer clinical care.

"The launch of this program further reinforces the health service’s culture of ‘patient safety first’," said Health Service Chief Executive Dr Peter Gillies.

"It is quite an accomplishment to be asked to partner with the Cognitive Institute and it says a lot about the commitment we have to our vision of "Caring for our Communities: Healthier Together".

"The Speaking Up for Safety program makes safety everyone’s business, not just our clinicians, but everyone in the health service from admin. staff and cooks, to cleaners and the Executive.

"The training provides staff with a common language to use to speak up respectfully and where being checked is supported and encouraged across the organisation.

"Each year we deliver clinical services to nearly 280,000 people across 90,000 square kilometres. We service a large area and we are a large workforce. It is important that we empower the people in our health service to give not only the best care, but the safest care to our communities."

The Darling Downs Hospital and Health Service aims to train its more than 5,000 staff over the next 12 months to Speak Up for Safety.

Last updated: 1 February 2018