Skip links and keyboard navigation

COVID-19 (novel coronavirus) information and updates

26 August 2020


COVID-19

Darling Downs Health local information and updates

Show all

  • Toowoomba Testing Clinic

    Toowoomba has a drive-in fever site (fever clinic) set up at the Baillie Henderson Hospital.

    Entry is via Burnview Avenue entrance.

    Opening Hours

    • Open seven days a week, 9am to 4pm
    • Waiting times can vary depending on demand. Please be prepared to wait, and bring with you items you may need. For example your mobile phone, phone charger, medications you may need, and water.

    Pre-registration

    To reduce waiting times, please pre-register by phoning ahead on 4616 4393.

    You will need to provide the following information:

    • Address and contact information
    • Next of kin name and contact number
    • Medicare card number
    • GP information including the name of their practice

    Testing Criteria

    The testing criteria for coronavirus is reviewed and updated regularly. For the most up to date information, please visit this link:

    How the drive in clinic works


    Charlton Testing Clinic

    • Darling Downs Health has taken steps to manage the spread of COVID-19 (novel coronavirus) with the establishment of a pop-up testing site at the Charlton BP Truckstop.
    • The testing site is open from 8:30am to 4:00pm seven days a week and is available to people travelling in cars, trucks and vehicles with caravans.
    • We encourage all people who are feeling unwell or displaying any symptoms to stop and undertake a test before continuing on their journey.
    • Darling Downs Health nursing staff will be on hand to guide and help you through the simple process of self-collecting a swab, or if preferred, our staff can do it for you.
    • For Darling Downs Health COVID-19 information please phone our Hotline on 1800 490 468.
    • For directions to the Charlton BP Truckstop please refer to the map (PDF 222 kB)

    Goondiwindi Testing Clinic

    • Darling Downs Health has taken steps to manage the spread of COVID-19 (novel coronavirus) with the establishment of a pop-up testing site at the Caltex Goondiwindi Truckstop at 227 Boundary Road.
    • The testing site is open from 8:30am to 4:00pm seven days a week and is available to people travelling in cars, trucks and vehicles, and with caravans.
    • We encourage all people travelling across the border into Queensland to stop and undertake a test before continuing on their journey.
    • Darling Downs Health nursing staff will be on hand to guide and help you through the simple process of self-collecting a swab, or if preferred, our staff can do it for you.
    • The Goondiwindi Hospital is still open for testing as well for our locals.
    • For Darling Downs Health COVID-19 information please phone our Hotline on 1800 490 468.
    • For directions to the Goondiwindi testing site please refer to the map (PDF 223 kB).

    Wallangarra Testing Clinic

    • Darling Downs Health has taken steps to manage the spread of COVID-19 (novel coronavirus) with the establishment of a pop-up testing site at the Driver Reviver Rest Area at Wallangarra.
    • The testing site is open from 8:30am to 4:00pm seven days a week and is available to people travelling in cars, trucks and vehicles with caravans.
    • We encourage all people travelling across the border into Queensland to stop and undertake a test before continuing on their journey.
    • Darling Downs Health nursing staff will be on hand to guide and help you through the simple process of self-collecting a swab, or if preferred, our staff can do it for you.
    • For Darling Downs Health COVID-19 information please phone our Hotline on 1800 490 468.
    • For directions to the Wallangarra testing site please refer to the map (PDF 220 kB).

    GP Respiratory Clinics

    Toowoomba

    James Neil Medical GP-led Respiratory Clinic

    Location: the Corner of James & Neil Streets 119 – 121 Neil St, Toowoomba
    Opening Hours: initially open from 8:30am – 12:00pm Monday to Friday, with the intention to build to 8:30am – 5:00pm Monday to Friday.
    Bookings are essential - to make an appointment call 07 4632 4888.

    Toowoomba (Carbal Medical Services) GP-led Respiratory Clinic

    Location: 18-24 Charnley Street, Kearneys Spring
    Opening Hours: The clinic is open from 8:30am to 4:30pm Monday to Friday.
    Bookings are essential - to make an appointment call 07 4580 1400.

    Warwick

    Condamine Medical Centre GP Respiratory Clinic

    Location: 67 Guy St, Warwick and is open from 9:00am to 5:30pm Monday to Friday and 9:00am to 11:30am Saturday.
    Bookings: Call 07 4666 9666 to book.

    More information about local GP Respiratory Clinics

    For more information on the GP Respiratory Clinics visit the Darling Downs & West Moreton PHN webpage

  • Queensland Health is continuing to actively respond to the declared public health emergency in relation to coronavirus (COVID-19).

    The following changes have recently been made and come into effect through the Border Restrictions Direction (No. 9):

    • Allow entry into Queensland for a person who has travelled through a COVID-19 hotspot by road provided the person did not leave their vehicle, except for an emergency.  The previous direction only permitted transit through to an airport.
    • Allow an unaccompanied minor to quarantine at a place other than government nominated accommodation.
    • Allow a person who has completed government mandated quarantine in another State or Territory to enter Queensland without quarantining, provided they meet specific requirements.
    • Clarifies that a person providing logistics and support for the transport of freight, can cross the border only to conduct an essential activity that cannot be performed remotely (e.g. online).

    Further information about the Queensland border restrictions, including questions and answers, can be found on the Queensland Health website

    Declared Hotspots

  • COVID-19 novel coronavirus is a new strain of coronavirus affecting humans. The signs and symptoms are as follows:

    • Fever
    • Cough
    • Sore throat
    • Fatigue
    • Shortness of breath
    • Loss of taste and smell

    COVID-19 Symptoms

    If you, or someone you care for, is experiencing the above symptoms, check out the COVID-19 Symptom comparison page.

    If you are concerned, please seek medical advice. You can call your GP, 13 HEALTH (13 43 25 84), present to our fever clinic or present to your closest emergency department.

    Please call your closest emergency department before presenting if you are unable to attend the fever site in Toowoomba.

    • Anyone who has been to a hotspot
    • Anyone who has recently travelled overseas
    • Anyone who has been in close contact with someone who has tested positive for COVID-19
    • People with compromised immune systems
    • Elderly people
    • First nations people
    • People with chronic medical conditions
    • People in group residential settings
  • You might catch COVID-19 if:

    • Someone with the virus sneezes or coughs onto you
    • Someone with the virus coughed or sneezed onto a surface (like a door handle) that you touch, and you get the infected droplets on your hands and then transfer them to your mouth, nose or eyes when you touch your face or eat.

    Good hygiene starts here

  • There is no specific treatment for COVID-19 infection. As it is a virus, antibiotics are not effective. There is currently no vaccine for COVID-19.

  • As soon as a person is confirmed positive for coronavirus, we undertake contact tracing. This means we speak with the patient to retrace their steps and identify anyone who might have had close contact with them. If there are people at a higher risk, we follow up with them directly. If we can’t identify who could have been in close contact with a confirmed case, we issue a public health alert with specific dates, times and locations that you should be aware of.

    For more information on contact tracing, click here.

  • There are 6 ways we can all help stop the spread of this virus.

    • Wash your hands regularly with soap and water or alcohol-based hand rubs
    • Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing
    • Avoid touching your face, nose and mouth. Avoid shaking hands, kissing or hugging
    • Stay home if you are unwell
    • Practice social distancing, which includes staying 1.5m away from others as much as you can

    Help stop the spread

  • As we continue to manage the impact of the COVID-19 pandemic your elective surgery, routine procedure or outpatient appointment may be postponed.

    Our hospitals are safe, and if you need us we’re here to help.

    GPs will continue to manage non-urgent care locally and escalate to us when they need to.

    When we can, we will offer your appointment via telehealth.

    If your condition worsens please talk to your GP.

    Please be assured that all urgent outpatient appointments will proceed, either face-to-face or virtually, and we are still providing urgent elective procedures.

    Our hospitals, healthcare workers and GPs are working hard to balance the needs of the emergency, acute, elective and outpatient care of Queenslanders whilst ensuring they can continue to provide safe and timely care to those who need it most.

  • We understand you want to visit your friends and relatives while they are in hospital, aged care, or shared disability accommodation services. To protect the most vulnerable, and to manage the spread of coronavirus, there are limits on visitors to all hospitals within our region.

    We understand this is hard, and we know visitors are important to our patients’ and residents’ health and wellbeing. Technology makes it easy to stay in touch remotely, and we encourage you to stay connected through phone, text, email, social media or video-chat.

    • For hospital visitor access information, click here
    • For aged care visitor access information, click here
    • For shared disability accommodation services visitor access information, click here
  • As part of our efforts to reduce the number of people coming into our hospitals, we ask that patient travel forms be submitted electronically where possible.

    If you do not have a scanner, we will also accept a photo emailed to the below email addresses.

    To access patient travel forms, or for more information, click on this link:

    Facility

    Email Address

    Baillie Henderson Hospital n/a
    Cherbourg Hospital CherbourgAdmin@health.qld.gov.au
    Chinchilla Hospital chinchilla-admin@health.qld.gov.au
    Dalby Hospital Please contact 4669 0555 for reply paid envelope.
    Goondiwindi Hospital PTSS_Warwick@health.qld.gov.au
    Inglewood Multipurpose Health Service admin.inglewood@health.qld.gov.au
    Jandowae Hospital admin.jandowae@health.qld.gov.au
    Kingaroy Hospital PTSS-Kingaroy@health.qld.gov.au
    Miles Hospital miles_admin@health.qld.gov.au
    Millmerran Multipurpose Health Service admin_millmerran@health.qld.gov.au
    Mt Lofty Heights Nursing Home n/a
    Murgon Hospital murgon.admin@health.qld.gov.au
    Nanango Hospital adminNanango@health.qld.gov.au
    Oakey Hospital oakey_admin@health.qld.gov.au
    Stanthorpe Hospital Stanthorpe_PTSS@health.qld.gov.au
    Tara Hospital tara.admin@health.qld.gov.au
    Taroom Hospital susan.sharp@health.qld.gov.au
    Texas Multipurpose Health Service admin_texas@health.qld.gov.au
    Toowoomba Hospital Email: Travel_Hub_Toowoomba@health.qld.gov.au
    Post: Attention: Travel Services, Toowoomba Hospital, PO Box 405
    Toowoomba, Qld, 4350
    In person: There is no front counter presence.
    Wandoan Outpatients Clinic admin_wandoan@health.qld.gov.au
    Warwick Hospital PTSS_Warwick@health.qld.gov.au
    Wondai Hospital wondai-admin@health.qld.gov.au
  • We understand women due to give birth soon may be a little anxious about how the current health situation will affect them, their birthing journey and their baby. All birthing services across our hospitals are continuing.

    In the link below, we answer the most common questions we have received from expecting mums.

    As always, our midwives remain available 24 hours a day for ongoing support, and we encourage women to make contact with their midwife or doctor if they have any concerns or questions.

    Womens Health Queensland (WHQ)

    • From the first of April, WHQ will be offering 100% FREE, online antenatal classes to any pregnant woman in Queensland who would like to join. To find out more, click here.

    Pregnancy, Breastfeeding and COVID 19

COVID Hotline 1800 490 468

Follow us on social media for updates

  • If you aren’t following Darling Downs Hospital and Health Service or Queensland Health you should - they will keep you up to date with all coronavirus information!
  • Check back here regularly too, we will provide updates on any information that is important to people that live in our community.

Useful links/resources


Mental health resources

In a crisis, the endless stream of news headlines can sometimes feel overwhelming. It’s important to find balance while staying informed. Below, we have listed phone numbers for mental health support, and blog links.

Last updated: 26 August 2020