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COVID-19 (novel coronavirus) information and updates

15 January 2021


Darling Downs Health local information and updates

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  • Toowoomba Testing Clinics

    The Baillie Henderson Hospital drive-through COVID-19 testing site has been reopened and operational:

    • Thursday 14 January – 8.30am to 4pm
    • Friday 15 January – 8.30am to 4pm
    • Saturday 16 January – 8.30am to 4pm
    • Sunday 17 January – 8.30am to 4pm
    • Monday 18 January – 8.30am to 4pm

    We have opened a drive-in COVID-19 testing clinic at Toowoomba Showgrounds in response to the evolving situation in Brisbane.

    • Thursday 14 January – 8.30am to 4pm
    • Friday 15 January – 8.30am to 4pm
    • Saturday 16 January – 8.30am to 4pm
    • Sunday 17 January – 8.30am to 4pm
    • Monday 18 January – 8.30am to 4pm

    Please use the main entrance at the Toowoomba Showgrounds, and follow the road to Founders Pavilion.

    *Opening hours subject to weather. Please check the Darling Downs Health Facebook for updated information.

    Charlton Testing Clinic

    • Darling Downs Health has taken steps to manage the spread of COVID-19 (novel coronavirus) with the establishment of a pop-up testing site at the Charlton BP Truckstop.
    • The testing site is open from 8:30am to 4:00pm seven days a week. The testing clinic is available to people travelling in cars, trucks and vehicles with caravans.
    • We encourage all people who are feeling unwell or displaying any symptoms to stop and undertake a test before continuing on their journey.
    • Darling Downs Health nursing staff will be on hand to guide and help you through the simple process of self-collecting a swab, or if preferred, our staff can do it for you.
    • Opening hours subject to weather. Please check the Darling Downs Health Facebook for updated information.
    • For Darling Downs Health COVID-19 information please phone our Hotline on 1800 490 468.
    • For directions to the Charlton BP Truckstop please refer to the map (PDF 127 kB)
    • Please see our blog post What do I do after receiving a COVID-19 test?

    Goondiwindi Hospital

    Testing is available at the Goondiwindi Hospital Emergency Department. Please call 4578 2400.

    Our pop-up testing site at the Caltex Goondiwindi Truckstop closed on Thursday 17 December.

    Stanthorpe Hospital

    Testing is available at the Stanthorpe Hospital Emergency Department. Please call 4683 3400.

    Warwick Hospital

    Testing is available at the Warwick Hospital Emergency Department. Please call 4660 3900.

    Kingaroy Testing Clinic

    • Thursday 14 January – 7:30am to 11:30am
    • Friday 15 January – 7:30am to 11:30am

    Pop-up drive-in testing site at Kingaroy Hospital. Please enter via Albert Street.

    Opening hours subject to weather. Please check the Darling Downs Health Facebook for updated information.

    Dalby Hospital

    Testing is available at the Dalby Hospital Emergency Department. Please call 4669 0555

    GP Respiratory Clinics


    James Neil Medical GP-led Respiratory Clinic

    Location: the Corner of James & Neil Streets 119 – 121 Neil St, Toowoomba
    Opening Hours: 8:30am – 5:00pm Monday to Friday.
    Bookings are essential - to make an appointment call 07 4632 4888.

    Toowoomba (Carbal Medical Services) GP-led Respiratory Clinic

    Location: 18-24 Charnley Street, Kearneys Spring
    Opening Hours: The clinic is open from 8:30am to 4:30pm Monday to Friday.
    Bookings are essential - to make an appointment call 07 4580 1400.


    Condamine Medical Centre GP Respiratory Clinic

    Location: 67 Guy St, Warwick and is open from 9:00am to 5:30pm Monday to Friday and 9:00am to 11:30am Saturday.
    Bookings: Call 07 4666 9666 to book.

    More information about local GP Respiratory Clinics

    For more information on the GP Respiratory Clinics visit the Darling Downs & West Moreton PHN webpage

  • Hotspots are legally listed so that people travelling from those high-risk areas into Queensland can be identified.

    From 11:59pm Monday 16 November, 20 Local Government Areas (LGAs) in Adelaide are declared COVID-19 hotspots, meaning travel from there to Queensland is restricted.

    • People returning to Queensland (residents) or those entering for essential reasons, who have been in Adelaide since Monday November 9 will need to enter hotel quarantine on arrival and at their own expense.
    • Other people who have been in newly declared hotspots arriving in Queensland from 11:59pm on 16 November 2020 will be turned away at our border.
    • Any arrivals from Adelaide since Monday November 9 must come forward and get tested, regardless as to whether they are showing symptoms, and to home quarantine until 14 days have passed since they left Adelaide.

    Declared Hotspots

    Border Restrictions

  • COVID-19 novel coronavirus is a new strain of coronavirus affecting humans. The signs and symptoms are as follows:

    • Fever
    • Cough
    • Sore throat
    • Fatigue
    • Shortness of breath
    • Loss of taste and smell
    • Diarrhoea
    • Vomiting or nausea

    COVID-19 Symptoms

    If you, or someone you care for, is experiencing the above symptoms, check out the COVID-19 Symptom comparison page.

    If you are concerned, please seek medical advice. You can call your GP, 13 HEALTH (13 43 25 84), present to our fever clinic or present to your closest emergency department.

    Please call your closest emergency department before presenting if you are unable to attend the fever site in Toowoomba.

    • Anyone who has been to a hotspot
    • Anyone who has recently travelled overseas
    • Anyone who has been in close contact with someone who has tested positive for COVID-19
    • People with compromised immune systems
    • Elderly people
    • First nations people
    • People with chronic medical conditions
    • People in group residential settings
  • You might catch COVID-19 if:

    • Someone with the virus sneezes or coughs onto you
    • Someone with the virus coughed or sneezed onto a surface (like a door handle) that you touch, and you get the infected droplets on your hands and then transfer them to your mouth, nose or eyes when you touch your face or eat.
  • There is no specific treatment for COVID-19 infection. As it is a virus, antibiotics are not effective. There is currently no vaccine for COVID-19.

  • As soon as a person is confirmed positive for coronavirus, we undertake contact tracing. This means we speak with the patient to retrace their steps and identify anyone who might have had close contact with them. If there are people at a higher risk, we follow up with them directly. If we can’t identify who could have been in close contact with a confirmed case, we issue a public health alert with specific dates, times and locations that you should be aware of.

    For more information on contact tracing, click here.

  • There are 7 ways we can all help stop the spread of this virus.

    • Wash your hands regularly with soap and water or alcohol-based hand rubs
    • Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing
    • Avoid touching your face, nose and mouth. Avoid shaking hands, kissing or hugging
    • Stay home if you are unwell
    • Practise social distancing, which includes staying 1.5m away from others as much as you can
    • Wear a face mask when you are not able to keep 1.5 metres away from other people
    • For more information on protecting yourself and others, click here.
  • We understand you want to visit your friends and relatives while they are in hospital, aged care, or shared disability accommodation services. To protect the most vulnerable, and to manage the spread of coronavirus, there are limits on visitors to all hospitals within our region.

    We understand this is hard, and we know visitors are important to our patients’ and residents’ health and wellbeing. Technology makes it easy to stay in touch remotely, and we encourage you to stay connected through phone, text, email, social media or video-chat.

    • For hospital visitor access information, click here
    • For aged care visitor access information, click here
    • For shared disability accommodation services visitor access information, click here
  • As part of our efforts to reduce the number of people coming into our hospitals, we ask that patient travel forms be submitted electronically where possible.

    If you do not have a scanner, we will also accept a photo emailed to the below email addresses.

    To access patient travel forms, or for more information, click on this link:


    Email Address

    Baillie Henderson Hospital n/a
    Cherbourg Hospital
    Chinchilla Hospital
    Dalby Hospital Please contact 4669 0555 for reply paid envelope.
    Goondiwindi Hospital
    Inglewood Multipurpose Health Service
    Jandowae Hospital
    Kingaroy Hospital
    Miles Hospital
    Millmerran Multipurpose Health Service
    Mt Lofty Heights Nursing Home n/a
    Murgon Hospital
    Nanango Hospital
    Oakey Hospital
    Stanthorpe Hospital
    Tara Hospital
    Taroom Hospital
    Texas Multipurpose Health Service
    Toowoomba Hospital Email:
    Post: Attention: Travel Services, Toowoomba Hospital, PO Box 405
    Toowoomba, Qld, 4350
    In person: There is no front counter presence.
    Wandoan Outpatients Clinic
    Warwick Hospital
    Wondai Hospital
  • We understand women due to give birth soon may be a little anxious about how the current health situation will affect them, their birthing journey and their baby. All birthing services across our hospitals are continuing.

    In the link below, we answer the most common questions we have received from expecting mums.

    As always, our midwives remain available 24 hours a day for ongoing support, and we encourage women to make contact with their midwife or doctor if they have any concerns or questions.

    Womens Health Queensland (WHQ)

    • From the first of April, WHQ will be offering 100% FREE, online antenatal classes to any pregnant woman in Queensland who would like to join. To find out more, click here.

    Pregnancy, Breastfeeding and COVID 19

COVID Hotline 1800 490 468

Follow us on social media for updates

  • If you aren’t following Darling Downs Health or Queensland Health you should - they will keep you up to date with all coronavirus information!
  • Check back here regularly too, we will provide updates on any information that is important to people that live in our community.

Useful links/resources

Mental health resources

In a crisis, the endless stream of news headlines can sometimes feel overwhelming. It’s important to find balance while staying informed. Below, we have listed phone numbers for mental health support, and blog links.

Last updated: 15 January 2021