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Rights and Responsibilities

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  • The Australian Charter of Healthcare Rights is for everyone, and it outlines how you should be treated during your episode of care.

    Details of your patient rights can be accessed here or at your hospital bedside.

  • Ryan's Rule assists you to get help when you are concerned that a patient is getting worse, or not improving.

    More information on Ryan's Rule can be accessed here.

  • Information about patient access to health records and application kits can be found on our patient access to health records page.

  • Darling Downs Health wants to provide a safe environment for our patients, staff and visitors. Violence or aggression towards our staff is not acceptable. If you become violent or aggressive, you may receive verbal and/or written warnings, be discharged from care or asked to leave the facility.

    In addition, the Queensland government has introduced tough new penalties to further protect those on the frontline. During the COVID-19 pandemic emergency, any person who intentionally coughs, sneezes or spits at an essential worker, or threatens to do, can be fined up to $13,345 and may also face criminal charges.

    For more information, view our Unacceptable behaviour framework fact sheet or the below short video (video transcript available here).

Last updated: 14 April 2020