Skip links and keyboard navigation

Services > Statewide & Community Health Services > Healthy Hearing

Queensland Hearing Loss Family Support Service (QHLFSS)

coloured swirl



Parent Professional Charter

A statewide team of family support facilitators who provide family-centred counselling & support to families of children diagnosed with a permanent hearing loss, who provide the following services:

  • Ensure families gain information about; their child's hearing loss & the full range of habilitation options available to support their child's communication, development & health needs.

  • Facilitate a process to support family decision making regarding habilitation methods & services.

  • Assist in identifying the needs of children with a permanent hearing loss (PHL) & their families, & advocate on their behalf within relevant services and systems.

  • Contribute to the development of research & best practice in the delivery of family support services of individuals with a hearing loss.

This service is offered to all children diagnosed with a PHL who access either public or private medical & habilitation services from birth through to their 6th birthday.


Contact QHLFSS Call: 1800 352 075                              Possibilities and Pathyways Title


Last Updated: 27 November 2015
Last Reviewed: 27 November 2015