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About

The young people who will benefit from participating in the youth Step Up Step Down (SUSD) rehabilitative and residential environment are aged between 16-21 years. They do not require hospital care, but need more support than is generally available to them at home. The SUSD service is available to them for a period up to 28 days.

The youth SUSD service does not cater for specific mental health diagnoses, but is focused on a young person’s rehabilitation and social interaction which is complemented by 24-hour support.

The young people accessing this service have reached a point in their recovery that focuses on integration into the community. This phase of rehabilitation requires interaction in a social setting and support to engage or re-engage with community supports as required.

Only young people meeting these criteria will be referred to a youth SUSD service in either Caboolture or Logan.

The SUSD model will complement the existing service system, and enhance the suite of mental health treatment and rehabilitation services for young people in Queensland. Adult SUSD services currently operate in Cairns, Mackay, Bundaberg, Gladstone, and Nundah, with a new youth SUSD in Cairns anticipated to open by mid-2019.

Model of Service

The Youth Step Up Step Down (SUSD) Model of Service (MOS) describes a new service element within the Queensland public child and youth mental health, alcohol and other drugs service system.

View the Youth Step Up Step Down Model of Service (PDF 2078 kB)

Locations

Caboolture

The Caboolture SUSD service will be located at 88 King Street, Caboolture.

The location north of Brisbane was identified through national planning as requiring this type of service.

As part of an integrated model, Metro North Hospital and Health Service will provide clinical services and support the referral of young people to this service.

In addition, there is access to the Caboolture Hospital as required.

For any on-site construction security or emergency concerns, please call Hutchinson Builders on 0419 762 443.

Logan

The Logan SUSD service will be located at 148 North Road, Woodridge.

The location south of Brisbane was identified through national planning as requiring this type of service.

As part of an integrated model, Metro South Hospital and Health Service will provide clinical services and support the referral of young people to this service.

In addition, there is access to the Logan Hospital as required.

For any on-site construction security or emergency concerns, please call Hutchinson Builders  0427 329 403.

24-hour support

The service will be staffed 24 hours a day, 7 days per week by a non-government organisation providing non-clinical support services. This means that assistance and supervision is always available to the young people residing in the service.

Similar to any residential property, police, fire and ambulance are available by calling 000.

Neighbours and businesses

Similar to other existing community services, experience suggests neighbouring residents are unaffected by activities at the facility, and local businesses may be positively influenced by increased patronage.

Planning process

The Department of Health collaborated with key government agencies, Metro North and South Hospital and Health Services, Health Consumers Queensland, and consumers and carers for the design and development of the facility.

A collaborative and co-design approach integrated expertise from a range of perspectives including clinical, education, design and lived experience of mental health services.

Design

The new, architecturally designed residential facility will be visually appealing. It will blend in with existing residential properties in the local area.

These service satisfy the requirements for community residence as prescribed in the Queensland Planning Regulation 2017.

Last updated: 2 March 2020