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Emergency departments

Metro North hospital emergency departments are open 24 hours a day, seven days a week, including public holidays. There are emergency departments located at:


There is no need to call first.

On arrival go straight to the reception counter to be triaged.


On arrival you will see a specialist triage nurse who will assess how severe your condition is. Patients are prioritised based on the severity of their condition and not on the time of your arrival.

Those people with the most serious and urgent conditions will always take priority. 

Read more about Queensland public hospital emergency departments.

Tell the triage nurse:

  • if your general practitioner told you to attend the emergency department
  • any medications you are taking, why and when you need to take them.
  • any allergies you have
  • if you are pregnant or breastfeeding
  • if you have recently been overseas
  • if you require an interpreter.


If your condition deteriorates while waiting, please inform the triage nurse immediately.

If you decide not to wait, inform the triage nurse before you leave.

Further assessment and treatment

After triage a staff member will call you to re-assess your condition, ask some questions, examine you and discuss any test or treatments that might be required.

You may need to:

  • see a specialist
  • be admitted to the hospital
  • be observed for a while longer by medical staff
  • get treatment such as a plaster cast or stitches
  • get a prescription for medication
  • be transferred to another hospital for specialist treatment.


You will be advised if you are going to be admitted to the hospital. As you admission will be unplanned, it may take some time for a hospital bed to be ready. Until then you will be carted for in the emergency department.


  • In an emergency call Triple Zero (000) or go to a hospital
  • Non-urgent medical issues:
    13 health (13 43 25 84)
Last updated: 22 February 2016